Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
* By Appointment Only
* 24-Hour Service Available
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
We have used another company for several years to service our home HVAC and when the technician retired switched to Reliable-could not be happier. Always professional well versed on their field and... as their name indicates-always Reliable! Terry & Kathleen Walters Suwanee, GAVIEW MORE »VIEW LESS »
don't look anywhere else if you want a professional work done at your house either remodeling or building from scratch (like my case, the whole electric system and Generator in my new Basement) call... for this crew: Ricky J, Richard G, Allen G, Rob B, Justin H and David U.VIEW MORE »VIEW LESS »
We wanted you to know that Woodstock Reliable has two great representatives of your company- installers Jorge and Jesse Ceron. These gentleman were professional, personable, thorough, and persistent when they were installing our HVAC unit. Even after the job was completed they were very thorough in explaining the directions for the unit and completing our paperwork. It is because of these two gentlemen (as well as Chris, your "salesman") that we will recommend your company to other folks. Thank you... Jan and Steve Herring
Lawrence Overstreet did a fantastic job - on time, polite, articulate, and knowledgeable. Have used this firm for twenty years.
Thanks so much to David and Lee with Reliable for cleaning out my air ducts and dryer vent! It was way overdue! Reliable sends an email letting you know the tech in on the way and you get a phone call to let you know when they will be there. These 2 guys were extremely courteous, professional and efficient. Did not take anywhere near the 6 hours originally quote and they did a great job cleaning up afterwards. I also use Reliable for my system maintenance and never feel any pressure to upgrade service or perform any unnecessary repairs. Highly recommend! Thanks guys! Heather
Jeremy serviced my heating/AC system as a result of an alarm signal on my nexus thermostat. He did troubleshooting and did not leave until he was sure that everything was working properly. He explained to us what he did in easy terms to understand and it was much appreciated. A.S. 10/09/2015
But it is now. I have dealt with then since 2010 and several times over the years. The service has always been great and the value is good. My 12 yr old upstairs HVAC failed yesterday and I knew who to call. I felt very comfortable with the quote and I knew the service would be great so I did not bother to call others. John and Cleveland came out and did I a great job on the install. Very friendly and professional and they went above and beyond fixing issues that weren't part of the quote. I would highly recommend. Very cool!
Reliable did my heating checkup, my tech was Larry, he was very helpful. He showed me my filter after he changed it, which I like to see. He called before he came, he showed up timely and he was finished in the window of time allotted. Service was very professional.
Lawrence Overstreet did a great job and was very helpful! He explained everything in great detail and answered all of my questions
I just wanted to take a moment to say what exceptional service we had with Reliable. Our technicians, Dave and Alex came to clean our air ducts and vents. Dave took the time to explain the process and answer all my questions. Thank you for the great experience!
Our technician Lawrence visited today, great job very thorough and informative. Reliable customer since 2002
Eric Lott did the maintenance check on my HVAC system today. He was great- professional and friendly, and did a thorough, efficient job.
Last edited on 10/15/2015
We bought an entire new AC/Heating system in February 2013. We chose Reliable after hearing their ad on The Fish 104.7. Our new Trane system is just the best and have saved us a lot of money on our electric/gas bill as it works much more efficiently than our old system. Installation was quick and all of the employees that we have come in contact with over the past two years have been polite and professional. Today was our scheduled AC check up and we renewed our maintenance agreement as well. Our technician today was Lawrence Overstreet - he was awesome! He was on time, courteous, professional and he took the time to explain to me exactly what tasks he would be performing on our system. Every encounter thus far with Reliable Heating & Air has been nothing less than perfect. I am always sure to recommend your company to my friends and family. Thanks for a job ALWAYS well done!
It took 4 visits and two payments to fix a simple problem with our air-conditioning. The first 3 visits were spent on a misdiagnosis. Finally, after we realized it still wasn't fixed, they sent a more senior technician. They gave me a partial credit for the previous visit, But then proceeded to charge me high fees for a one hour visit. I overpaid and I feel snookered. The only positive is that they are courteous.
We have worked with Reliable for 11 years and have had Jeremy Dodson for most of that time. He is honest, trustworthy and most important extremely knowledgeable. Most recently, he had Lawrence Overstreet who appeared to exhibit the same qualities Jeremy has proven to have.
Lawrence came to the house at the specified time and quickly assessed our heating problem. He was polite and made sure I knew all the possible solutions. He even scheduled the next appointment for us! I like the online customer service so my infant isn't screaming into the phone while I call them!
By far and away my best experience from any of the companies I have contacted on Kudzu. Drain pipe from my washing machine cracked, and was in an exceedingly difficult place to fix. Ryan came by the next day, diagnosed the issue, educated me on how best to resolve it, and took care of business. Ryan and Reliable are definitely my go to plumber for all future needs. Highly recommended!
Just had my annual service on the heating systems in my home on 09-21-15. Two technicians came our and were very courteous and helpful. I asked lots of questions about my system and all questions were answered thoroughly. The guys even adjusted my attic vent fan so it will be more efficient next summer. They also told me how to heat and cool my home more efficiently. They spent at least an hour and a half servicing my units and answering my questions and I will say without hesitation it was the best service I have had from any HVAC company I have ever dealt with. Big talk I understand but totally true. Thank you James and Nathan and thank you Reliable. Rich B.
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