Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
I got two new Trane systems back in September. It took two visits to get my problem fixed. It turned out to be a wire that was shorting out. Not sure why they weren't able to fix it the first... time but I'm really glad to have it fixed. Thank you Reliable. Thank you for the 10 year warrenty also.VIEW MORE »VIEW LESS »
Jeff was a great sales manager and gave us a detailed description of the works to be completed. Jason came out and did the installation of the 2 Heating/AC complete systems and did a fantastic job! ... Very pleased with the services provided. Would highly recommend this company to anyone.VIEW MORE »VIEW LESS »
I really wanted to give a 5 star review. When our second floor HAVC unit went out, we called Reliable after reading many positive reviews. They were able to come out the next day, on a Saturday. It was as we feared, our 13 year old unit was toast. We went with their recommendation of a new Trane 3-ton unit, including the new furnace. They came the following Wednesday and installed the new unit (it was an all day process). It was heaven...cool air and the temperatures finally down from 86 to a comfortable 68. We were able to enjoy that for a whole 2 weeks. Much to our dismay, on the hottest day of the year, our brand new, quite expensive unit, quit working. We called them the next day and the best they could do was to offer to send out someone out three days later. Well, what choice do we have but to suffer through the 86 degree temperatures again and wait? We're so disappointed and frustrated!! You would think that when a customer calls to report a problem after only two weeks, they could send someone out ASAP, but I guess since they were already paid, we're no longer a priority. Buyer Beware!! 8.14.14 Our names are Michele & Jerry Partap and despite your "logs", we did wait three days. Still no working air, no call from manager, missed promised repair today after took off work to be available. I'm at my wits end!!
I do apologize the new unit experienced a problem. I have checked and checked and I cannot find any time where we did not have same day service available. We are open with live operators in our office 24 hours a day and we log all calls and cannot find anyone who was not offered same day service. Please call our office or email us and give us details on when you called as we want to find out what went wrong and see if we can make it right. Please ask for Mark Wall and let us know your name. Thank you for your business and your feedback. Dan Jape, owner
Alex Pelaez and his team did a GREAT job cleaning out & Sanitizing our ducts. Thank you Reliable Heating and Air for a thorough job! They even came out on Sunday so they didn't disrupt business.
I cannot say enough good words about Reliable. Justin is the BEST and most professional electrician.
My furnace began acting oddly - making new noises and putting off a different smell. I contacted Reliable off hours through their internet page, not expecting an immediate response. Surprisingly they were online and made an appointment the very next day. Tim came out, promptly diagnosed the issue,replaced a part,repaired and cleaned my unit. He was professional, friendly and very patient with my endless questions. I had such good service as I have not experienced in a good while. I would definitely trust and use Reliable again.
After receiving multiple quotes, we just had our upstairs AC unit replaced with a Trane Unit from Reliable. This was a switch from the last company we chose when we replaced our downstairs unit in 2013. We were more impressed with the Reliable quote and the team who came to visit this time around. The install team of Sam and Jeremy were very polite, ontime, very careful with our flooring, they explained along the way where they were with the install process and they gave me a very thorough explanation of all the components once they finished. They even graciously threw the ball for my ball-obsessed dog over and over who never left their side while they were outside working. They made big fans out of us! We will continue to use and recommend Reliable!
We have used Reliable for years and have always been satisfied with the service. Rob Ballas was friendly and efficient.
A routine inspection turned up a cracked heat exchanger (over 20 yrs old) and leaking evaporator coils. They immediately shut off the gas to the furnace for safety reasons and provided a reasonable quote for fixing the issues. The next day, a very professional crew came out to install a new furnace and evaporator coils. We barely even noticed they were here, and they left no traces other than the newly-installed equipment. Great service!
Taylor Dean installed a hot water heater today and was very professional and concerned that the job he did was done in a professional and good job.
Wow, I sent an email around 7 am this morning, received a call about my request 2 hours later and had a technician at my house 2 hours after that (Henry Lawrence). This was just for routine maintenance so I had no expectations they would be able to come out that fast. Henry was great - explained things when I asked questions and was just pleasant to talk to. The value was also better than expected. So, all in all, phenomenal timing, great technician and good price. Not sure what else I could have expected.
Don Barnette and his team are not only professional and courteous but do a very good job! These three employees are tremendous assets to your company! Pat and Perry Tanner in Woodstock, GA
Was impressed with Reliable Heating and Air team from the sales process all the way through to installation and follow-up. Tim took his time with us going through all the options in replacing both our a/c and heating systems that were 15+ years old. No rush and no high pressure. Installation was scheduled at our convenience. Two teams arrived prompty as scheduled with call ahead notice. Gary, Chad, Mark & Mike were very professional, always put on booties when coming in the house. Kept me informed of their progress and took the time to go over all the systems and components when the installation was complete. Immaculate clean-up as there was no evidence of their visit other than the shiny new HVAC equipment. Great job reliable and look forward to many years of service with you on your maintenance program.
Sam Hodge, Jeremy, Bobby and Tyson installed a new heating and air system in our home. I have never seen a team work like this before....courteous, thorough, helpful, on and on. I would recommend them to any one who wants an excellent experience.
RHA installed a new Trane GAS HVAC Unit in our home on March 5th, 2015. Great service and technicians are very knowledgeable of there trade. Technician Jason Arnold was our installer and was very clean and performed great service.
We'd been having toilet issues for several weeks and my husband and I exhausted our limited knowledge, so I called Reliable Plumbing. We've used Reliable several times for heating, AC and moving gas lines, and have been pleased every time. Cain and Anthony showed up, on time, evaluated the situation and fixed our toilets quickly. They were knowledgeable, professional, kind and even funny. They got us "flushing" again in no time! A sense of humor helps in the plumbing business! I recommend them highly.
Taylor Dean with Reliable Heating and Air recently came to our home to repair a leaking gas line. Taylor was phenomenal! Polite, respectful, prompt and most of all patient with my elderly father who suffers from dementia. I would highly recommend Taylor and the rest of the crew from Reliable Heating and Air for all of your heating, air and plumbing projects! Thank you Taylor! The Greentree's
I needed a few miscellaneous plumbing repairs done to help sell my house and the two plumbers who came out were awesome. First they were kind enough to wait on me when I was late, then they completed the work in a friendly, professional and courteous manner. Cain was very frank in his assessments about he repairs the buyers were asking for (ie necessary repairs vs. frivolous requests) and he helped me come up with a plan that would satisfy the buyers without costing me an arm and a leg. Thanks guys, Melba