Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 View Website »

1305 Chastain Road Northwest, Suite 500Kennesaw, GA 30144

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Business overview

Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Portrait

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 200 trucks and approximately 320.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also offers Home Performance, Duct Cleaning, Home Automation, and Home Restoration Services.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Cleaning Types

  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Insulation Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical. North American Technician Excellence (NATE), Conditioned Air Association of Georgia (CAAG), ACCA, and NADCA. Certified by or affiliated with the Institute of Inspection Cleaning & Restoration Certification (IICRC), Workers' Compensation Risk Certification (WRC), Applied Microbial Remediation Technician (AMRT), the Comfort Institute, Building Performance Institute Inc. (BPI), & NARI.

Hours of Operation

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Josue Paz was fantastic!, 5/03/2016

Josue was phenomenal! He went above and beyond! I can see now why Reliable has such a great reputation with great employees like Josue!


Fantastic Customer Service, 5/03/2016

My a/c unit was not working, so I called Reliable Heating and Air since they did such a wonderful job replacing my upstairs unit. From the beginning, the customer service was excellent. Kevin... Corrick was polite and professional and came up with a few options to fix my a/c system, some options with a substantial cost savings. I would highly recommend this company for your repairs and maintenance. Thank you Reliable Heating and Air - Tamara F.

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Blogs

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HVAC

HVAC Terms Georgia Homeowners Need to Know

Every homeowner should at least know what HVAC itself means. It stands for Heating, Ventilation, and Air Conditioning. This system includes the furnace, all the vents and ductwork that run throughout the house, and the unit that provides your air...

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Everything You Should Know about Buying a Furnace

Videos & Photos

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Video (2 videos)

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Photos (22 photos)

  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Dan and Daniel Jape
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - 4 Divisions to Better Serve Our Customers!
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Volunteering at Resource Service Ministries
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA -
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA -
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Our team
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Daniel Jape - Owner
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Gary Roberts - General Operations Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Kim Jape - Installation Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - PUPPERS!
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Clarkson Jones - CFO
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Forrest Paron - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Mike Gladden - Fleet Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Chris Gleaves - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Darryl Baker - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - David Poss - Warehouse & Safety Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Jeff Moulder - Sales Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Chris McKinney - Plumbing Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Mike Grayeski - Electrical Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Jason Bouchard - Home Performance Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Charlie Austin - Fayetteville Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - John Zent - Inside Sales Manager


Dan and Daniel Jape

Linked Review

Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  CraftyLady

Reviews: 1

Hoped for 5 star, had to settle for 1 star

I really wanted to give a 5 star review. When our second floor HAVC unit went out, we called Reliable after reading many positive reviews. They were able to come out the next day, on a Saturday. It was as we feared, our 13 year old unit was toast. We went with their recommendation of a new Trane 3-ton unit, including the new furnace. They came the following Wednesday and installed the new unit (it was an all day process). It was heaven...cool air and the temperatures finally down from 86 to a comfortable 68. We were able to enjoy that for a whole 2 weeks. Much to our dismay, on the hottest day of the year, our brand new, quite expensive unit, quit working. We called them the next day and the best they could do was to offer to send out someone out three days later. Well, what choice do we have but to suffer through the 86 degree temperatures again and wait? We're so disappointed and frustrated!! You would think that when a customer calls to report a problem after only two weeks, they could send someone out ASAP, but I guess since they were already paid, we're no longer a priority. Buyer Beware!! 8.14.14 Our names are Michele & Jerry Partap and despite your "logs", we did wait three days. Still no working air, no call from manager, missed promised repair today after took off work to be available. I'm at my wits end!!

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Reliable Heating Air Plumbing & Electric replied on 8/13/2014

I do apologize the new unit experienced a problem. I have checked and checked and I cannot find any time where we did not have same day service available. We are open with live operators in our office 24 hours a day and we log all calls and cannot find anyone who was not offered same day service. Please call our office or email us and give us details on when you called as we want to find out what went wrong and see if we can make it right. Please ask for Mark Wall and let us know your name. Thank you for your business and your feedback. Dan Jape, owner


More Reviews

Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  FosterDG

Reviews: 1

Another Satisfied Customer

On March 19, 2016, I had an air condition unit installed. The technicians, Mr. Darrell and his assistant, arrived on time and called to inform me they were on the way. They worked diligently installing the unit and did not make a mess with the installation and cleaned everything up afterwards. He explained things along the way as we asked questions. Most of the time we did not know they were even working in our home. This was our first time using Reliable Air and by far, this company is leading the pack with customer service and professionalism. From the time I called to get an estimate, to the estimator, Mr. Tim who came out, to scheduling and installation, this company exemplifies great customer service. Since being in the Atlanta area, we have had our share of dealing with heating and air companies. During this process, we receive 3 other quotes. Reliable was NOT the cheapest but the most professional. It made us feel good to know that even their employees are happy working there. I will continue to use Reliable for all my heating & air condition services, plumbing, and electrical services. I hope we will continue to receive the great customer service and pray the warranty is honored if anything should happen to our unit. I recommend that Atlanta and surrounding areas TRY Reliable.. Behind every good company are great employees that are being lead by good management. We recommend Reliable. Keep up the good work.

Project Details

Reliable installed an air condition unit

Area Hampton, GA

Cost $3,000 - $4,999

Date March 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Bob4920

Reviews: 1

A really great company with professional staff

Reliable installed two complete cooling and heating systems for us on March 17th and did a great job. We found their pricing fair and the overall quality and value of the Trane Systems a good solution for us. Their installing technicians Fernando, ShawE, Raul, and Xavi completed the install in about 8 hours, gave us instruction on both the heating and cooling systems plus assistance in programming the thermostats. We were extremely satisfied with our decision to choose Reliable Heating and Air for our purchase. We found Tom Bennett our Comfort Specialist sales person to be most professional and candid in assisting us to make the best choice for to replace our 25 year old heating and cooling system. His followup to insure our satisfaction was great. Thanks Dan and Daniel for putting together great teams of people to represent your company . Bob4920

Project Details

Area Mableton, GA

Date March 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  amicola

Reviews: 1

thorough explanation ans job

First time ever having vents cleaned. Horacio and Frank, the techs, did a wonderful job. Horacio invited me to look on as he worked, answered all of my questions with knowledgeable answers, and even helped with the price by giving me a coupon. Overall a great service was provided and will be using them again.

Project Details

Reliable Heating and Air. The vents and ducts were cleaned throughout my entire house. Horacio Hernandez and Frank A. were the techs who did a great job.

Area Jonesboro, GA

Cost $250 - $499

Date March 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  mullisdg

Reviews: 1

Best group of Installers

I had 2 crews come out for a complete install yesterday. I am not one to be easily impressed but I was with these 4 gentlemen. They were hands down one of the most efficient, polite, hard working group of men I have ever come across. They worked without taking a break. So thanks to Mike M., Blake, TK & Mark. You guys were/are great.

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  openheart

Reviews: 2

Top notch service !!!

Steven Suissa just serviced my home air conditioning units today as part of my annual service agreement and I could not be happier and more satisfied with the complete and thorough job he did. He took the time to do it right. Five star for sure. Thank you Steve and I hope you come back just to say hi. Welcome anytime. Rich the homeowner

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  cfjohnson

Reviews: 1

Detailed Service

We had air ducts cleaned today by Josh M. and Everardo. They are a great team and they are customer oriented. They provided the best and timely service. Great Job, the Johnsons!

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  wilsonp

Reviews: 1

Great Job

Reliable replaced the heat and air in my home, and the installation team of Jorge and Jesse Ceron made a necessary replacement a pleasure. Very professional, on time, and explained every step. Great job guys and thank you.

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Pardypar

Reviews: 1

Best A/C tech ever!

We had a Reliable tech come out and check out our A/C. BEST EVER! Very knowledgeable and professional. Five stars to Steven Suissa for a job well done!

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  tconnell333

Reviews: 1

Finally Fresh Air!

We have a two year old home and we were still having issues with sheetrock dust being on our furniture and in our carpet. We were very skeptical about air duct cleaning because of all the scams that go on with this service. But with a great deal of research we decided to get our ducts cleaned by Reliable Heating & Air. We were very pleased with the two techs that came out to work. David Gonzalez and David Garcia were nothing short of amazing and both were very detailed in getting everything clean! They were both friendly and their customer service was excellent! We have since referred David and David to our neighbors! Thank you so much!

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  EagleEye27

Reviews: 1

20+ Year Customer

Reliable has installed and serviced our equipment for 20+ years. They automatically call and schedule maintenance twice a year. This visit Steven Suissa performed the A/C maintenance and filter change. Put on shoe covers when entering the house and hosed off the porch when mud was tracked onto the surface. Due to responsiveness to past emergencies and customer service we will remain with Reliable.

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  tthomas35

Reviews: 1

Professsionals

Milo Anderson and Darrell Evans did a magnificent job in replacing our damaged furnace. They were very respectful and handled business in a professional manner. They worked diligently and should be recognized for their work. If we ever have any other problems we know that we can rely on reliable. They were very thorough and hardworking gentlemen. Thank you for sending two of your best employees to our home.

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  dollarlite

Reviews: 1

Great Timely Service!

I was expecting a long wait or a show up at the end of the time window type of day, but my tech Joshua Smith, called early and showed up even earlier than he said he would. He was professional, courteous, and knowledgeable about my system. He explained everything in language that I could understand. Overall, a great experience and a great tech!

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Mtindol

Reviews: 1

Customer Service, Sales, Delivery, all outstanding

Had A/C and Furn. replaced was a great experience. Tried their electric Ricky & Allen were terrific

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  mmcjpt

Reviews: 1

Great Air Duct & DryerCleaning Service

Horacio & Everardo provided timely and excellent service. The cleaning service made a tremendous difference in removing all the built up dust and dirt that had accumulated over the years in my duct system, on my vents, and especially the dryer. A must needed service for all homeowners. Weekend hours were a plus along with the affordable price. I highly recommend Reliable.

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  SAMasten

Reviews: 1

Their name says it all!

Another great experience with Reliable! From calling to request an appointment to the finished job...this company does not disappoint. A big thank you to Tony Forman who installed a new hot water heater for me. He was knowledgeable, professional, and friendly. For all my household needs, I always use this great company! Customer service is top notch! Sharon M. Woodstock, Georgia

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Dan and Daniel Jape

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Blogs

HVAC Terms Georgia Homeowners Need to Know

Every homeowner should at least know what HVAC itself means. It stands for Heating, Ventilation, and Air Conditioning. This system includes the furnace, all the vents and ductwork that run throughout the house, and the unit that provides your air conditioning in Marietta. There are many other components within the system that help it to heat, cool, and distribute filtered air into the house. When...

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