Reliable Heating Air Plumbing & Electric Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

1940 Hy 85Fayetteville, GA 30214   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Great Electrician, 12/13/2014

Jake did the electrical portion of our heat pump install. He was very professional and did efficient


Excellent Service, 12/05/2014

Fantastic level of service. From the call to let me know the tech was on their way to completing the job. Richard and Reliable exceeded all expectation!

Videos & Photos

View all »

Video (1 video)

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

boxerjowls

Reviews: 2

Great company!!

Had Reliable out to make a minor adjustment to my new A/C unit. The operator, Chris Hamrick, called me two hours earlier than planned to see if he could come and was sitting in my driveway waiting for me!!! He knew exactly what the problem was and told me what to look out for in the future!!! Another great experience with this company!!!

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More Reviews

nickporzio

Reviews: 1

Great Electrician

Jake did the electrical portion of our heat pump install. He was very professional and did efficient

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jszumowski

Reviews: 1

Excellent Service

Fantastic level of service. From the call to let me know the tech was on their way to completing the job. Richard and Reliable exceeded all expectation!

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ace9250

Reviews: 1

Always our first call

Every visit from Reliable has been outstanding, from the communication to the service and professionalism of the electricians. Thank you Travis and Eric for an excellent job!

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JSPinATL

Reviews: 2

Always Great

I've been using Reliable Heating to service my A/C and heating for several years. They've always been on time, courteous, and economical. I recently had HVAC put in my basement. I called Reliable first - then just to keep them honest I called two other HVAC companies that were highly rated on Kudzu. Neither could beat Reliables price. I didn't negotiate, I just wanted to make sure I was getting a good price from Reliable, and they provided the best price. Then Bobby and Trey came to install the system. They called first, came on time, got the work done in a day, took the time to answer my questions and respond politely to my requests of moving something here or there. They cleaned up completely before they left. On another note, I was in a long line listening to the two people behind me who worked for competing heating and air companies. One was saying how Reliable always beats them and the other was saying how he'd been trying to get a job at Reliable but their standards are too high. That was the best recommendation for Reliable that I could have gotten.

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PatfromAlpharetta

Reviews: 1

Even at the end of the day, service with a smile

We were I hope the last call of the day for Henry but he came to the door with a smile. He was very professional, took his time despite the time of day. We were the priority, not getting home after a long day. He was very thorough in his review of the equipment. Reliable has made multiple calls to our house and we have always been very satisfied.

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Nicole08

Reviews: 1

Fast and Professional

I recently had a heating system go out right before the first cold snap of the year. Reliable was fast and professional from the start. They were able to get Woo over for initial troubleshooting the same day, and once he determined a system replacement would be most economical he immediately got Tim on the phone during his off time to schedule a sales consultation the next morning. Tim quickly provided the most cost effective recommendation without any high pressure salesmanship, and was able to schedule the install for the next day. Jason and Chuck quickly and professionally got the new systems installed and when completed it was as if no one had even been at the house. All in all Reliable provided great value very quickly, and was exceptionally easy to work with.

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lilybean

Reviews: 1

Very happy customer

I definitely would recommend...very professional and honest...exceeds in customer service as well...prompt and no big sales pitch..

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hothot

Reviews: 2

Good service!

I have used Reliable for many years on my existing HVAC system. I was told by them that I needed to replace my 2 systems. I chose them because they had the cheapest price however I am already having problems with the coils on my downstairs unit. The salesman had told me that they had a problem with this batch of coils but I never thought it would happen to me. Hopefully in the spring they will replace them. I have a 10 year parts and labor warrenty.

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hfigor

Reviews: 1

Furnace Relpacement

Reliable employees Jason and Josh called ahead and arrived on time. They were both methodical and detailed in their work. They removed the old unit and replaced it without any gotchas. When we fired up the new unit they checked everything and verified all the systems. They cleaned up after themselves and left everything in order.

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ChrisKat

Reviews: 3

Fantastic Duct Cleaning and Preventative Maintenan

I just had Chris Pirrone and his helper Randy Rodrigez clean my ducts. I didn't know there was so much involved! These guys work their butts off doing a good job and I would recommend them to anyone. Chris was infinitely patient answering all my questions, and I was VERY pleased with the amount of STUFF that came out of my ducts and that I will no longer be breathing so much dust and heaven knows what else. Thank you! Also, I had my semi annual preventative maintenance check a couple of weeks ago, and Jeremy Dodson spent a lot of time answering my questions too and he was very thorough. Its great to know that there are folks that really care about the quality of their work and don't mind taking a little extra time to explain things!!

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salivingston

Reviews: 1

Ignite the world

A simple igniter problem on my furnace and a simple fix. Great job Richard, Highway 92, Woodstock, GA

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nickswife

Reviews: 1

Very happy with Reliable

Lee and Brandon were great the day they worked outside installing a new air conditioner , arrived when they said they would, work was done and everything worked, and I was told I was going to need a new furnace very soon. A few weeks later we were ready to have that installed and Joey and David F. arrived when they said they would, cleaned up and the price was just as they said it would be, no surprises. I was very happy and would use them again! I will still need another air conditioning unit and they will be who I call in the future.

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MDL101614

Reviews: 1

Lee and Brandon

Lee and Brandon installed a new HVAC unit at my house today. They couldn't have been more professional and informative. Lee answered all of my questions. He walked me through all of their work. They wanted to be sure I was 100% satisfied with their work. I absolutely am 100% satisfied and will be calling on them specifically once I need a new replacement. Great work, great value, Reliable is the team I will be calling in the future should I need service.

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Murmur1

Reviews: 2

Uncomfortable; service quality tbd

Tech made me uncomfortable, asked personal questions, tried to sell me jewelry. Service quality tbd. *Update- they have gone above and beyond to help rectify the situation. I am so thankful this appears to have been an isolated incident that was handled promptly.

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wasteed

Reviews: 1

Yearly Maintenance by Henry Lawrence

Henry Lawrence, my service technician, was extremely knowledgeable and professional when he performed a yearly inspection and maintenance on my heating and air system. His keen eye identified a potential problem with the heat pump unit which he discussed with me and informed me of the pros and cons about the situation and possible outcomes. I decided to have the problem fixed which should avoid a future crisis. I am grateful to Reliable for the excellent service and products that you have provided to me.

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Videos

Photos

Various
5 photos
Album: Various
1 of 5




Dan and Daniel Jape