Reliable Heating Air Plumbing & Electric Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

11075 GA-92Woodstock, GA 30188   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Professional and Reliable!, 3/31/2015

Alex Pelaez and his team did a GREAT job cleaning out & Sanitizing our ducts. Thank you Reliable Heating and Air for a thorough job! They even came out on Sunday so they didn't disrupt business.


Wonder Service, 3/28/2015

I cannot say enough good words about Reliable. Justin is the BEST and most professional electrician.

Videos & Photos

View all »

Video (2 videos)

  • 2

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Linked Review

lauralaura

Reviews: 2

Professional, Responsive and Reasonably Priced

Our furnace went kaput during one of the hottest weeks this summer and we got quotes from several vendors. Our salesperson Ted was friendly and responsive and gave us a great quote. The installers Randy and Andrew were very professional, efficient and kept me informed throughout the process. Working with Reliable was about as painless as it could be without AC during a hot spell in Atlanta. I look forward to working with them on our ongoing maintenance. Even the people who answer the phone are on the ball. A refreshing change from our former HVAC company.

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More Reviews

CGartland

Reviews: 3

Great Technician

VERY trustworthy and reliable. My technician actually caught a hazardous situation in the attic where our roof installers had left our exhaust unattached which could have caused carbon monoxide poisoning!! I would recommend them to everyone.

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RedsHe

Reviews: 2

Great Customer Service

Reliable Heating and Air put in a new system for us this past summer. Our daughter's room has two exterior walls and seems to stay pretty cool this winter. During our routine maintenance call, I mentioned this to the tech and he went to the attic to see what was going on. He came down and told me there was too much duct work that was bunched up at her vent and he made the needed corrections. It's made a difference in the temperature of her room. Purchasing a new unit with Reliable has been a great experience. I would recommend them to friends and family.

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mattband

Reviews: 2

Dryer Duct

Matt/Lee were very professional & thorough in cleaning my dryer ducts. Recommend them completely! Both were very knowledgable. Our house is only 6 years old and they took out large clumps of lint soaked in water (due to condensation). Recommend everyone get their dryer ducts cleaned regularly. Do the research, they are certified in duct cleaning (NADCA) and that is the only reason why I used them. I believe it saved us from having bigger problem like the dryer catching on fire! They also moved my appointment up 2 days sooner...I believe Megan helped me accomplish this. Customer service all around. Thank you!!! It's an investment you won't regret!

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Hurst1974

Reviews: 1

Great experience

Jorge & Jesse Ceron of Reliable Heating & Air did our basement HVAC install and they did a great job. They are super knowledgable, did quality work and were very fast as well. They are highly recommended!

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rewhit58

Reviews: 1

Great job once again

This is the second of two systems that I have replaced by Reliable. Randy and Andrew did the first install and Randy and Walter performed the second. Great job on both installs. Very timely, courteous, informative, and professional; I am totally pleased. Also, no damage to home taking out the old equipment from the attic and bringing in the new. Kyle, the sales rep, was also very professional and helpful.

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johnsotr

Reviews: 1

The "BEST"

I have used Reliable on several occasions for various reasons. I have never had anything less than impeccable service. Yesterdays project was the largest so far. Kudos to Raul, Jorge & Jesse for the install of our new units. Thank you!

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robinson02

Reviews: 1

Reliable does a fantastic job from start to finish

They were very professional and all staff was dependable, reliable, and on time. They have a great product, a trane furnace, and were easy to work with. Ga power was difficult to get to give the rebates promised but reliable was able to get me most of the rebates i was eligible for.I would definately recommend them to friends and neighbors. I am saving a lot of money on Ga power bill! Mick inzer was great to work with and gave me a superb system and great quality work in installing the system. Very professional company , I highly recommend them .

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Franci322

Reviews: 1

Best Service

Just had my ducts cleaned, and what a wonderful crew. Matt and Lee were just wonderful. I also was impressed by Evan, who set the whole process up for me. So professional and nice. Great service, great guys. Frances Noel

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asteele2

Reviews: 1

Great company doing great work!

Fantastic company with fantastic service. 5/5 stars. Very professional and I appreciate all the hard work.

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texmoby

Reviews: 1

Their GREAT !!!!!!

the techs Phil and LT did a great job on the install of my furnace in very difficult conditions, the dreaded crawl space. I change the filter and that's a task in its self. I can't imagine changing out a furnace. They did an outstanding job and were very polite to my wife. They gave her instructions on how to use the programmable t-stat and couldn't have been anymore professional.

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szwatzman

Reviews: 1

Emergency Sunday Service for No Heat

We called ~8:30am after waking up to no heat in our upstairs. Timothy Pomella called in advance and arrived at ~12:30pm. He was courteous and professional. He quickly diagnosed and fixed the problem. I trust that we were charged a fair price. It was wonderful having our heat working again. I had feared we'd have to wait at home all day. We've been satisfied customers of Reliable for over 20 years.

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rjdf41

Reviews: 2

Changing service to Reliable

I have been with Peachtree Service for over 25 years and haven't been happy with them for a while. I needed help with my humidifier and called Reliable and they sent a tech named Brian Williams out within the hour and he fixed it and we will now be changing our contract over to them. Great people and great service.

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GeePee

Reviews: 2

Never Had This Done Before

We had our air ducts cleaned and this was absolutely the best service ever. These guys were wonderful and the service was incredible. No service like this anymore and the cost was very reasonable. Thanks for a great experience from Alecia on the phone to the completed project.

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jacket46

Reviews: 1

Parts markup

I have no problem with a company making a profit, but when it comes to marking up the parts @300-400%, I think that is a bit much.

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JJJ5544

Reviews: 1

Reliable is the best!

I called them on the coldest day of the year, expecting them to tell me I would have to wait 2-3 days. Tim Pomella called me at noon and showed up 20 minutes later. So nice, so helpful and I had heat within 1/2 hour! So happy I called them. Kim S.

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Videos

Photos

Various
5 photos
Album: Various
1 of 5




Dan and Daniel Jape