Zerorez of Atlanta Carpet & Upholstery Cleaning

Zerorez of Atlanta

(678) 733-9883 www.zerorezatlanta.com »

2625 Piedmont Road Northeast, #237Atlanta, GA 30324   map »

Business overview

zerorez began a little over 7 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.

zerorez is a pioneer in the cleaning industry. While many companies tout that they have green cleaning, no residue, or superior cleaning systems, few offer proof.

Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and.. cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.

zerorez has patented cleaning technology that has been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to zerorez.

The discount cleaners will offer you incredible deals, but you get what you pay for. All of our employees are top notch and yes, they are our employees not subcontractors. Our employees are uniformed and have clean backgrounds. Our vans are truck mounted with state of the art technology. We do not use portable equipment.

The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can clean like zerorez.

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Specialized Cleaning

  • Allergen & Dust Removal
  • Flood & Water Clean-Up
  • Mildew Removal
  • Pet Stain & Odor
  • Spot Removal

Cleaning Methods

  • Child & Pet Safe
  • Fast Drying
  • Hypo-allergenic
  • Low Moisture
  • No-Residue Cleaning
  • Non-Toxic
  • Truck Mounted System

Carpet & Rug Types

  • Car Carpet
  • Cotton Carpets
  • Drapery
  • Fine Fabrics
  • Oriental Rugs
  • Silk Rugs
  • Stain Resistant Carpet
  • Wool Carpet

Services

  • Carpet & Rug Protection
  • Carpet Or Padding Installation
  • Carpet Repair
  • Carpet Stretching
  • Commercial Cleaning
  • Emergency Service
  • Equipment Rental
  • Estimates
  • General Cleaning
  • Leather Cleaning
  • Pick Up & Delivery
  • Surface Preparation

Kudzu's "Best Of" Winner

2012, 2013

Credentials

*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award

Hours of Operation

  • MON
  • 12:00am
  • 12:00pm
  • TUE
  • 12:00am
  • 12:00pm
  • WED
  • 12:00am
  • 12:00pm
  • THU
  • 12:00am
  • 12:00pm
  • FRI
  • 12:00am
  • 12:00pm
  • SAT
  • 12:00am
  • 12:00pm
  • SUN

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2004

Documents

[JPG] CRI Certification
[JPG] Green Logo
[JPG] Zerorez Logo
[PDF] Billboard
[JPG] Empowered Water

Green Credentials

EPA approved cleaning solution - Empowered Water

Languages Spoken

  • English
  • Spanish

Reviews

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Prompt, Professinal, and Polite, 12/24/2014

Recently had the ducts cleaned in our two HVAC units. The technicians were on time, introduced themselves and explained the process. The treated our home as if it were theirs and gave us an... estimated time to complete the job. They showed us before and after pics of the cleaning. They cleaned carpets at an older property and did an awesome job their as well a year and a half ago. They appreciated that we were repeat customers too. ZEROREZ is my company of choice, becuase I know what to expect!!

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Nicest people, 12/23/2014

I have used them several times and every time I have just gotten the NICEST guys show up at the door. Every one of them. Extremely friendly and polite. And if you are not happy they will redo before... they leave, which is never necessary. The work is amazing! There hasn't been a stain on my carpet that they haven't been able to get out.

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Videos & Photos

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Video (1 video)

  • 2

Photos (13 photos)

  • 2012 Zerorez Atlanta Team
  • Zerorez Air Duct Cleaning
  • Zerorez Carpet Cleaning
  • Zerorez Cleaning Granite Countertops
  • Zerorez Granite Sealing
  • Zerorez Mattress Cleaning
  • Zerorez Mattress Cleaning
  • Zerorez Shower Cleaning
  • Zerorez Shower Cleaning
  • Zerorez Tile & Grout Cleaning
  • Zerorez Tile Cleaning
  • Zerorez Upholstery Cleaning
  • Zerorez Upholstery Cleaning

Deals & Coupons

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Linked Review

Earthdog

Reviews: 1

Excellent as always

I have used Zeroes for 10 years and as always they are great. Every 6 months they come to my home with 4 large dogs and clean my carpet. They are excellent from Service to Product. My only complaint is their online scheduling never works and I find this frustrating.

Zerorez of Atlanta replied on 08-18-2014


Thank you for your feedback and being a valued customer!! Please give us a call when you have a free moment to discuss the issue that you are having with the online scheduler. We would love to know whats going on so we can pin point the issue and correct it. Rich Brunke-Customer Service Manager- 770-242-1313 x8005

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More Reviews

ATLHayes

Reviews: 2

Prompt, Professinal, and Polite

Recently had the ducts cleaned in our two HVAC units. The technicians were on time, introduced themselves and explained the process. The treated our home as if it were theirs and gave us an estimated time to complete the job. They showed us before and after pics of the cleaning. They cleaned carpets at an older property and did an awesome job their as well a year and a half ago. They appreciated that we were repeat customers too. ZEROREZ is my company of choice, becuase I know what to expect!!

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  • Service
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cdickey1993

Reviews: 1

Nicest people

I have used them several times and every time I have just gotten the NICEST guys show up at the door. Every one of them. Extremely friendly and polite. And if you are not happy they will redo before they leave, which is never necessary. The work is amazing! There hasn't been a stain on my carpet that they haven't been able to get out.

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Motleys123

Reviews: 2

Excellent Carpet Cleaning!!

Excellent carpet cleaning right before the Holidays!! Good service, good quality and good value. Happy Holidays Zerorez!!

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mkasson

Reviews: 1

Excellent service in every area!!!

EVERYTHING was exceptional, and I do mean EVERYTHING!!!! On time, top quality work! Will use again

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drussell

Reviews: 6

Will use AGAIN!!!

Anthony was my technician and he did a wonderful job. He was here on time, was polite and pleasant, listened to my concerns and did a great job. I will definitely use them again.

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mbs171

Reviews: 1

Best Carpet Technician!!!

My carpet technician is Jonathon R. Beyond professional with a drive and desire to be better each home. He left my carpets looking as if they had just been installed. He is an asset to your team. Have referred him to 3 others and he just did my carpets yesterday!!

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chico1204

Reviews: 1

Awesome job!

I was totally surprised at how clean our carpets were upon completion. They looked just like when we first moved in, brand new! The technician, Randolph, was courteous and explained everything before, during and after the cleaning. We will definitely call again.

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Shannons219

Reviews: 1

Carpet looks brand new!

The technician was polite and professional. Our 5 year old carpet looks brand new!!!! The whole cleaning time was only about 45 minutes and left my kids' carpets looking showroom worthy!

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DebbieQ24

Reviews: 1

Amazed!

We had our carpets done by Tim at Zerorez. My husband wanted it done I was skeptical. I have to admit they actually look amazing! My carpet is 10 years old and I didn't think it would come clean. He did an awesome job! Thanks!!!

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HappySidingCustomer

Reviews: 2

Great experience with Zerorez

We recently had three rooms and a hallway treated by Zerorez. The tech was super friendly, and thoroughly explained the cleaning process to us. He showed us each room as he finished, making sure that we were satisfied. We would recommend Zerorez to anyone, and would certainly use them again in the future!

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drugdoc

Reviews: 1

Surprised Me

Imagine, if you will, a plate of hot and ready-to-eat spaghetti and meatballs with four ounces of tomato sauce landing on a carpet. The first thing to do is call Zerorez and I mean immediately. The results surprised me and did so very pleasantly. The technician, Lamont, was at our home on time, explained everything and went to work. A three-day stain was gone. He knew exactly what to do; I like it when people know their job. Questions were answered and I learned what to do the next time (?) it happens. I generally don't comment except for excellent work and this was an example. As rare as this is, Zerorez actually delivers what it says it can deliver.

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ainglese

Reviews: 1

Updated Experience

I've used Zerorez twice now and my first experience was phenomenal. I referred them to friends, family, and neighbors. My second experience was not so good. The technician was rude and I wasn't happy with the results. I asked the technician to go back over it and he refused so I called the service department. They also refused due to the fact that I signed a waiver because I was not interested in the pricey pretreatment. As a repeat consumer who has also brought them new business I expected to receive better treatment and at the very least I expected to experience the same results that I had during my first cleaning. I was quite disappointed that they wouldn't send someone back out to re-service one room. As a result I got on kudzu and wrote a negative review. About 30 minutes later I received a phone call saying that they changed their minds and would come back out. They sent a great technician this time and I am happier with the result. From a customer service stand point I have mixed feelings. Yes, they did decide to stand by their work and make it right but only after receiving a bad review. Either way, I like their product and their prices are pretty good so I would consider giving them another chance even after my negative experience.

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dmcclary37

Reviews: 1

The Best in Atlanta!!

Zerorez is awesome company, the staff is very professional, my carpet was so dirty and had stains, they came in and cleaned my carpet it looks new!!! The young man that who cleaned my carpet was very professional!! I would recommend Zerorez to my family and friends!!! Thanks Zerorez for doing an awesome job!!

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disgruntledx2

Reviews: 1

zerorez

my carpet looking exactly as it did prior to getting in cleaned. when i contacted them they stated they had a 30 day satisfaction guarantee , but when i called the manager was rude and the guy they sent back to clean it was even ruder. they stated it had to be a issue of the carpet being stained and this was indeed not the case. i live alone and had a function at my home and called them within days after. the treatment they use does not clean at all and it was the worst customer service i have ever encountered.

Zerorez of Atlanta replied on 12-18-2014

Thank you for your review. I do apologize that we did not meet your expectations. Iím sorry if you felt that I was rude which is by far not my intention. We pride ourselves and have received numerous accolades of our customer service and our product. When a client calls in I do try and gather as much information of the concern to best serve the customer and re-service tech to meet the customers expectations. We would then set up a re-service to address these areas of concerns, with the hope that we will be able to get this out on the second visit. Typically if we clean a stain on two visits thatís a good indication that it is a permanent stain. Our process has been through stringent testing by labs in Dalton, which are the premier testing facility in the nation for carpet cleaning, and have received the highest certifications to insure that we are delivering the best product possible to our consumers. I do apologize again that we were not able to meet your expectations. Thank you again for your review. Rich(Client Service Manager)

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Goodmorning2

Reviews: 1

Awesome!

Great job Zerorez! Doug Castleberry did a grat job cleaning our carpets. He explained everything step by step. Gave us great tips on maintenance of our carpet. Will call and ask for him next time! He did an excellent job!!

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2012 Zerorez Atlanta Team