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Metro Comfort Masters Inc

2 Reviews

(770) 507-7999

210 Andrew DriveStockbridge, GA 30281   map »

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Couldn't Be Any Worse, 3/17/2008

Metro Comfort Masters of Atlanta (and Stockbridge) installed the hvac units for my new home improperly, and when I requested repairs while still under warranty, they did not even respond to my... repeated phone calls or emails. I strongly recommend avoiding Metro Comfort Masters. Details: 1)Metro Comfort Masters of Atlanta/Stockbridge improperly installed the hvac condensation line. A portion of it was NOT EVEN CONNECTED! So, a few weeks after moving into the new house, we had a huge water leak through the freshly painted ceiling. We had to tear the drywall out, remediate a mildew problem, and go through the hassle of reinstalling drywall and repainting. 2)Metro Comfort Masters of Atlanta and Stockbridge did not even insulate the hvac condensation line when it passed through the exterior wall! So when the temperature outside got below freezing, the water in the line froze and the unit automatically turned off. With two small children and NO HEAT, this was a major problem! 3)Metro Comfort Masters of Atlanta and Stockbridge, Georgia did not properly install the heating air ducts to my daughter's room so that it was 5 DEGREES COLDER than the rest of the house! They won't return my phone calls, emails or letters even though I'm under warranty. I wish I had hired another company.

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Linked Review

jz30307

Reviews: 3

Couldn't Be Any Worse

Metro Comfort Masters of Atlanta (and Stockbridge) installed the hvac units for my new home improperly, and when I requested repairs while still under warranty, they did not even respond to my repeated phone calls or emails. I strongly recommend avoiding Metro Comfort Masters. Details: 1)Metro Comfort Masters of Atlanta/Stockbridge improperly installed the hvac condensation line. A portion of it was NOT EVEN CONNECTED! So, a few weeks after moving into the new house, we had a huge water leak through the freshly painted ceiling. We had to tear the drywall out, remediate a mildew problem, and go through the hassle of reinstalling drywall and repainting. 2)Metro Comfort Masters of Atlanta and Stockbridge did not even insulate the hvac condensation line when it passed through the exterior wall! So when the temperature outside got below freezing, the water in the line froze and the unit automatically turned off. With two small children and NO HEAT, this was a major problem! 3)Metro Comfort Masters of Atlanta and Stockbridge, Georgia did not properly install the heating air ducts to my daughter's room so that it was 5 DEGREES COLDER than the rest of the house! They won't return my phone calls, emails or letters even though I'm under warranty. I wish I had hired another company.

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