High Powered Help, Inc.

(404) 438-2128 www.highpoweredhelp.com »

194 Powers Ferry Road SEMarietta, GA 30067   map »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Cobb County
  • Kennesaw
  • Marietta
  • Smyrna
  • Woodstock

Hardware & Software

  • CD-ROM or DVD Drives
  • Computer Switches
  • CPUs & Motherboards
  • Custom-Built PCs
  • Desktop Computers
  • Floppy Drives
  • Hard Drives
  • Hubs
  • Keyboards
  • Laptops & Notebooks
  • Memory
  • Modems
  • Monitors
  • Parts & Accessories
  • Routers
  • Scanners
  • Storage Devices
  • Turnkey Systems

Network Features

  • Extranets
  • Home Computer Networking
  • Interactive Voice Response
  • Intranets
  • Local Area Networks
  • Multimedia
  • Remote Access
  • Security
  • Virtual Private Networks
  • Voice Over Internet Protocol
  • Wireless Networks

Services

  • Cabling & Wiring
  • Certified Techs
  • Consulting
  • Consulting & Evaluations
  • Custom Computers
  • Data Conversions
  • Data Recovery
  • Domain Name Registration
  • E-Commerce
  • E-Mail
  • Equipment Pick-Up & Delivery
  • Firewalls
  • General Maintenance & Repair
  • Home Computer Service
  • Imaging & Scanning
  • Installation & Set-Up
  • Integrations
  • Internet Access
  • Loaner Provided
  • Maintenance & Repairs
  • Many Internet Services
  • On-Site Service
  • Programming
  • Project Management
  • Service Contracts
  • Software Services
  • Spam Filtering
  • Staffing or Outsourcing
  • Tech Support
  • Testing
  • Training
  • Upgrades
  • Virus Protection & Security
  • Web Servers
  • Web Site Hosting

Operating Systems

  • DOS
  • Linux
  • MacIntosh
  • Microsoft Windows
  • Unix

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Mastercard
  • Visa

Year Established

2003

Languages Spoken

  • English
  • Other

Reviews

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Great Experience-Great Service, 4/10/2009

Great service, great price. Door to door service was such a relief. Would definitely recommend and will use again.


Very Friendly and Helpful!, 3/05/2009

Michael at High Powered Help is amazing! I called them on my mom's recommendation when my computer stopped working, and he diagnosed my problem over the phone. I can't recommend them highly enough!... Thanks!

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Linked Review

redwar2

Reviews: 2

Disappointing, disorganized and low value

High powered promotion, but low powered customer service.Promised that documentation would be done on our configurations to insure future duplication, but not presented when requested.

High Powered Help, Inc. replied on 07-06-2008

Customer did not hold up their end of a service contract, and failed to remit payment on invoices.

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gamma6iu

Reviews: 6

Great Experience-Great Service

Great service, great price. Door to door service was such a relief. Would definitely recommend and will use again.

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rozegoddess

Reviews: 1

Very Friendly and Helpful!

Michael at High Powered Help is amazing! I called them on my mom's recommendation when my computer stopped working, and he diagnosed my problem over the phone. I can't recommend them highly enough! Thanks!

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golcoh

Reviews: 8

Fixed My Problem Over The Phone

Had an important project to finish for my Project Manager but I was unable to access the email on my Outlook Program. Contacted High Powered Help. One of the technicians remotely accessed my computer & fixed the problem in a minimal amount of time. The bottom line: The problem was fixed over the phone with very little down time & I was able to meet the deadline in finishing the project for my boss in N.C. Thanks to High Powered Help.

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HelpDesk

Reviews: 2

Great Company - Exceeded My Expectations

Have used High Powered Help several times to fix or resolve hardware or software issues on my computer. The work has always been performed correctly & in a timely manner. I would highly recommend Michael & High Powered Help for all of your computer needs.

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sbloom1979

Reviews: 3

Great Service

They did a great job setting up a small computer network for my sister's accounting firm. I was very involved in the process and can highly recommend them.

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rozarats

Reviews: 1

GO HERE!!

You can't go wrong here- this is a family owned business with attention to detail. I was new in town and they not only diagnosed and fixed my computer quickly, but when we got home and had a problem with our router box(our box, not theirs) they spent 20 minutes on the phone with my daughter helping her sort it all out. They are the nicest people; personable, knowledgeable, and friendly. Amazing!

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Repub5

Reviews: 4

Very knowledgable

We have a pretty extensive technical package to run our company. Our customer service manager is very technical and has been running a very complex computer system without any need for assistance for over one year. We got stuck on a port issue and let me tell you, these guys are pretty slick! Their rep came in and nailed the problem in less than an hour. Then their customer service rep who handled billing was extremely friendly and accommodating as well. It's nice to find a company that is very organized, friendly and very proficient. We'll be using these guys in the future for any problems we run into. Thanks again.

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Tiny90

Reviews: 168

great help

When I lived in Atlanta, this is the only place I would turn to whenever I had computer problems. They have a 24 hour help desk service in the event of emergencies. They offer installation services, computer repair, and you can buy computer parts from them. You can bring your pc to them, or they'll even come to your home to fix your pc. They also offer a wireless internet service. The workers are always really friendly and the tech support is excellent. This place comes highly recommended.

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angsta

Reviews: 1

Cordial and Knowledgeable

Michael diagnosed my laptop as needing a new hard drive after someone else had misdiagnosed the problem. He backed up the data from my failing hard drive and repaired the laptop in a few days.

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kwashington001

Reviews: 1

Best Help Ever!

If you want fast, professional, and courteous, service - CALL HIGH POWERED HELP! They're always on top of it. We've established a relationship with them, and are DEFINITELY SATISIFED!

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AWriter40

Reviews: 5

Repeat customer very happy!

Previously, I left a glowing review for Michael, Justin and the team at High Powered Help. I'm happy to say that they, again, took care of my ongoing laptop problems, and found solutions for me that were not costly. With only the two of them handling computer issues for individuals and small companies, they have always treated me as if I was the top priority there. That sort of service is rare.

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Marshall

Reviews: 6

Best In Atlanta

High Powered Help was everthing the other reviewers said it was. Justin was fantastic. Not only is he great technically, he is also very professional, friendly, responsive, and reliable. I would recommend this company to anyone with a PC problem, and also for small offices looking for support. High Powered Help exceeded my expectations in every way. I couldn't be more satisfied.

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knucklehead13

Reviews: 3

Laptop repair

I had a laptop that was completely riddled with Spamware and viruses. High Powered Help was not only able to salvage the laptop, but they were also able to do it without any costly replacements. They were very professional and courteous when I met with Michael to discuss my options. He was very honest and I felt like he had my best interests at heart rather than take the easiest route. I will definitely use their services again!

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teecee666

Reviews: 1

Poor Follow Up, Work Not as Described

Took computer in to have info from old drive moved to new one. Was told 2-3 business days. Took 3 weeks. Never called to give me status unless it was to return my call. They did not image new drive as I was told they would. Files were lost that I asked them to save. They have not responded to questions I have asked after the service.

High Powered Help, Inc. replied on 07-06-2008

Customer originally said they just needed data transferred; however, they did not tell us that they attempted to reinstall Windows (several times) with illegitimate methods. Customer lost their own files before even bringing the drive in. We took extra time trying to recover the files, but apparently, no good deed goes unpunished.

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