Western Aire Heating and Cooling

(770) 505-7426 www.westernairehvac.com

Save to my favorites »

Business overview

Service Area

  • Acworth
  • Bartow/Pickens County
  • Carroll/Coweta County
  • Cobb County
  • Douglas/Paulding County
  • Douglasville
  • Kennesaw
  • Marietta
  • Smyrna
  • Woodstock

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 8:00pm
  • 12:00pm
  • SUN

Reviews

View More »

Unresponsive - Beware, 5/31/2011

My home warranty company dispatched WA to fix 2 AC units. They collected deductible and would not respond despite repeated attempts. Repairs never completed. F+


Problem Solvers, 1/06/2010

Our home warranty company dispatched them more than once to fix what another company did not. They are prompt, courteous, and get the job done right. An added bonus is the repairmen are not... condescending and don't mind talking about what is wrong with the system and what they are doing about it.

VIEW MORE »VIEW LESS »

Linked Review

sallyroo

Reviews: 44

Best Heat & Air Company Ever

Western Aire is the best. We found them on Kudzu.com and decided to give them a try. We were so impressed. They told us what our problem was with our air conditioning unit and even told us it was under warranty. (We didn't know that.) They also later came out and replaced our heat pump with the unit that matched our air conditioning unit so they would work well together. I also like the fact that they are authorized dealers for several major heat and air vendors instead of just one.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

chibachi

Reviews: 7

Unresponsive - Beware

My home warranty company dispatched WA to fix 2 AC units. They collected deductible and would not respond despite repeated attempts. Repairs never completed. F+

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

AMacCan

Reviews: 2

Problem Solvers

Our home warranty company dispatched them more than once to fix what another company did not. They are prompt, courteous, and get the job done right. An added bonus is the repairmen are not condescending and don't mind talking about what is wrong with the system and what they are doing about it.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

abington75

Reviews: 4

Very Satisfied

Everyone was very pleasant to work with. I was charged an inital service fee and then when another part broke I wasn't charged another service fee which was very fair on their part. My system has been running like a clock. I'd certainly call them again.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Golfluv

Reviews: 1

Excellent Service

Fast,clean and very affordable.Nice people with a good attitude.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

NiAsia

Reviews: 19

Too Good to be True

They followed through and did eveything as dicussed and did it when they said they were going to do it! -- and on top of that the price was good too! I'm very happy with my experience with Western Aire Heating and Cooling.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

ruthinkin

Reviews: 2

Worst experience EVER

Upstairs a/c was blowing hot. Western Aire told us it was because the upstairs/downstairs units were switched. Paid $600 for them to do the switch around. Still did not fix problem. They came back out, said disconnect box wiring was bad at basement unit. Replaced, but still did not fix the problem. It took 3 visits for a tech who actually investigated the attic unit to determine it was not sealed up and was pulling in hot air. He gave me a roll of tape to seal it myself. Western Aire was a bad experience, and they showed up late for every appt they made with me.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jay120559

Reviews: 4

Dependable, honest, friendly and best deal around

My Air went out(after hours as usual) and I called Western Air and was treated GREAT. They got out the very next morning and fixed my problem. Steve took time out of his busy day and went the extra mile to help me out. The service was fantastic and he was just down right friendly. I even signed up for the servive contract. You will not find better prices anywhere. I would rate them 10 stars.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

KudzuCustomer

Reviews: 1

Quick Easy and Complete

Our air went out and they worked us in, came out when promised and fixed my problem. What more could you ask for? I was completely satisfied and will use them again and again! And by the way...the owner was our Serviceman!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

HoosierPeach

Reviews: 2

Happy with my service

Hi, Western Aire worked with me to schedule an appointment for just a regular maintenance of my heating and cooling system. They were fast and courteous and I felt the price was fair.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

christ1

Reviews: 1

Best In Town

I work a busy schedule they worked around it to fit me in, the technicians were on time, and very knowledgeable, they quoted me a price and charged me the price what was quoted, I thought it was a fair price, I would use them again and recommend them to my friends. PThornton Acworth, Ga

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

fgreen

Reviews: 6

Highly Recommended

Great experience from quoting process thru system installation. These folks were on time for all appointments, addressed all my concerns and requirements and completed installation in very timely manner with thorough cleanup afterwards.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

fisheric

Reviews: 1

A Happy Customer

I have hired a contractors in the past with very poor results. However this time everything was great!!!! Sales person talked about my needs, proposed a solution. Then they followed through and did eveything as dicussed and did it when they said they were going to do it! -- and on top of that the price was good too! WOW I'm very happy with my experience with Western Aire Heating and Cooling.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Photos

Album: Generic
1 of 5