Atlanta Water Lines

697 Somerset Terrace NE 
Atlanta, GA 30306
Phone: (678) 392-1816
Fax: (678) 398-0388
Website: www.atlantawaterlines.com
Atlanta Water Lines Atlanta Water Lines : Plumbers & Sewer Repair, Atlanta, GA



Review
Reviews: 2

Posted on 5/25/2008

Do Not Call These People
We had a non-emergency leak the Sunday before a Monday holiday and they were here looking into our problem after only 2 hours from the time we called. The two gentlemen were very nice and knowledgeable and even took extra care in keeping our kitchen clean even when they had to cut a hole into the sheetrock to get to the leak. Will use again!...
Update to the above review - that was 2 weeks ago. We still have the holes in our ceiling b/c they have yet to come out again to fix them. We call and they say they will be here at x time and then we don't hear from them; we call back and ask again and they say they'll be here in a couple of hours...and we don't hear from them. We are opening a case with the BBB. Also, they offered to give us $100.00 off the price if we gave them a good review here. I suspect that's the only reason they have so many good reviews here.
Update after reading their response - we called the number listed above to book the service. Without telling us, they sent another company Robinson Mech. When we had trouble, we called the same number and spoke with Atlanta Water Lines who worked as a broker to try to resolve the issue. Since the business we called in each case is Atlanta Water Lines, and they sent Rob Mech as a representative, and they were aware of the issues, yes, I do hold them accountable and will not change my review.
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Atlanta Water Lines replied on 06-13-2008
I am sorry that this consumer has received poor customer service, however - Atlanta Water Lines did NOT do this work. I suggest that the customer re-read their invoice to determine who is ultimately responsible. We work hard to do the job right, and have NEVER offered money for good reviews or recommendations. We have found that our quality workmanship and attitude brings us all the word of mouth praise and recommendations that we have received. Perhaps after reading your invoice you will modify/correct your posting.


More Reviews
Reviews: 1

Posted on 4/23/2013

THE BEST! Worth every penny. The pipe whisperer.
First, AWL is Ridgeway Mechanical who has one of top ratings on Kudzu. Same folks. I own a 1923 house in town. Came back from lunch Monday 4/22 to see a stream flowing down driveway. Called 3 people. All said need new water line. When I spoke with AWL they said they'd have Salvadore come by first thing. At 7:30 there he wasthe pipe whisperer. He took one look at my crawlspace, another at the front yard, and said "I'll go right from the meter to the house." How? See picture. Not only that, he hit the spot in my crawl space that he was aiming for like a bullseye from 30 feet away. Salvadore is my hero today, and I feel like I dodged a huge bullet. The other quotes were both high and low, but both would have "hand trenched" through decades of landscaping. He also fixed my hot water heater which my handyman had done incorrectly and saved me a couple hundred $. If you need a new water line. You will be in good hands....
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Reviews: 2

Posted on 5/15/2012

Great Service
Hello! If you are having water issues these guys are awesome. We had trouble with the faucet leaking in the master bath and showed it to a few other companies before we called them. They detected the problem in no time (unlike the others) and charged a reasonable price compared to the earlier ones. I would definitely recommend them to family and friends. Thanks for all the help.
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Reviews: 2

Posted on 5/15/2012

Great Company
We had Atlanta water lines come out to fix a plumbing issues in the basement of our home. The service tech's that came out were very knowledgeable and got right to work. Also, they left no mess behind :) They did increase the bill like other companies when the work was done, but charged us what the quote was. We will be calling them back if we need them again in the future.
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Reviews: 5

Posted on 5/29/2011

Recommended!
I will recommend only and only Atlanta Water Lines. They are very serious with their work and very professional as well.
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Atlanta Water Lines replied on 02-27-2012
Thank you, Alan
Reviews: 5

Posted on 5/27/2011

Impressed!! Good Job
My truck lock was giving me troubles since some days. Atlanta Water Lines came to rescue and Atlanta Water Lines professionals were prompt to resolve it. , experienced and pocket-friendly.
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