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BellSouth

(404) 249-2000

1155 Pachtree Street Suite 2007Atlanta, GA 30309   map »

Business overview

Reviews

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They still act like " the only telephone company", 10/26/2007

Was offered a package at one of the local Cingular stores and signed a contract only to find that there was a "computer error" that gave me a wrong rate. Had to file a complaint with the FCC and... still no resolution from the company. Bellsouth blamed Cingular, Cingular blamed ATT and ATT blamed Bellsouth and Cingular. The sad part is that they are the same company.

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Bad Service, 10/16/2007

I signed up for a sat tv/dsl package, when DirectTV was unable to deliver they went ahead and cancelled the DSL for me. They did not however tell me that they would charge my card $200 for absolutely... NO SERVICE!! very uncooperative customer service agents/managers. BEWARE!

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Linked Review

shanitaw

Reviews: 27

The overall company is a ripoff

I don't know where the residential offices are, so I'm writing my review based on my experience as a residential customer of Bellsouth. I think the low rates and rebates to get you in are a set up. I wish we had more choices for phone services, because I hate the long waits to speak with a representative and the way the rates seem to gradually creep up over time when you're supposed to have a flat rate.

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More Reviews

ghostwriter

Reviews: 72

They still act like " the only telephone company"

Was offered a package at one of the local Cingular stores and signed a contract only to find that there was a "computer error" that gave me a wrong rate. Had to file a complaint with the FCC and still no resolution from the company. Bellsouth blamed Cingular, Cingular blamed ATT and ATT blamed Bellsouth and Cingular. The sad part is that they are the same company.

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  • Quality
  • Service
  • Value

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travismac

Reviews: 11

Bad Service

I signed up for a sat tv/dsl package, when DirectTV was unable to deliver they went ahead and cancelled the DSL for me. They did not however tell me that they would charge my card $200 for absolutely NO SERVICE!! very uncooperative customer service agents/managers. BEWARE!

  • Overall
  • Quality
  • Service
  • Value

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