RWL German Imports, Inc.

520 Edgewood Avenue SE 
Atlanta, GA 30312
Phone: (404) 588-1624
RWL German Imports, Inc. RWL German Imports, Inc. : General Auto Repair & Service, Atlanta, GA



Review
Tiny90
Reviews: 168

Posted on 6/3/2008

top notch
is a great place to have your car fixed, tuned up or towed if need be. The staff is friendly, the prices are fair, and vehicles are treated with the upmost care. As a woman, I have never felt intimidated to ask questions at the Wreck Room and I have recommended them to several co-workers. Their towing service is outstanding, and well-priced for those who do not have towing insurance. They complete work in a timely manner, and always explain what needs to be done before completing work.
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by malac0da at Citysearch

Posted on Citysearch on 4/25/2012
Good service and excellent workmanship
I have had both my BMWs worked on at RWL on many ocassions and never experienced anything less than quality workmanship and service. They always exibit expertise and professionalism in all my interactions with them. I highly recommend their services for any German car.
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by itsjustmematt at Citysearch

Posted on Citysearch on 2/5/2012
Poor Attention to Detail
I regret bringing my car to RWL.Everybody told me this is the place to go for my Mercedes.He can do a great job on complicated repairs, but Bob Lane's attention to detail is very poor. He was able to fix a blown gasket, but he left me with the following:1. My front end got smashed in his shop. This took an extra week to repair (he did pay for it though).2. I drove off the lot and realized he did not refill the coolant he had drained. 3. A week later I realized Bob had drained the a/c fluid and had not refilled it.4. A belt he replaced was not tightened correctly and still squeaks terribly.
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by madeeda at Citysearch

Posted on Citysearch on 3/17/2011
In reply to itsjustmematt review
In response to Mr. Terrell's letter concerning the work we performed on his car in March, 2011. I first wonder why, if Mr. Terrell had an issue with our work, did he wait a year to react to it, and then through a third party and not directly to me. I remember the car, mainly due to the amount of engine related work that needed to be done. I remember denting the left front fender, which we had repaired, I remember noting that the car was in a dire state of neglect, needing more work than Mr. Terrell was prepared to address. I don't understand the coolant issue that he refers to. With the amount of engine work performed, the car would have been test driven extensively afterwards to make sue we had covered all of our bases. It would not have been possible to have done this without having adequate coolant in the system. The reference to the lack of ""A/C coolant"" makes me wonder to whom he intended this comment, we did not address the A/C system at all. As far as a squealing belt, is it the belt or might it be one of the pulleys or rollers involved in the belt/pulley system? My understanding of his issures are inconclusive inasmuch as these problems were not brought to me to assess. I wish I had been given an opportunity to interpret the issues first hand. Bob Lane
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by terminus2k at Citysearch

Posted on Citysearch on 1/28/2011
Change of price during work. Unable to diagnose problem
After my car had been running hot, I decided to take it in for someone to diagnose. After 3 days, they decided to try and replace the thermostat (even though the thermostat was not throwing a code, electric sensor B6 Audi a4), it had been quoted at $350 to replace. 4 days later, I had not heard anything so I decided to give them a call. They said that the thermostat did not fix the overheating issue, and they would need to replace the water pump. I asked what I owed currently and the $350 dollar thermostat was an actual $530. The invoice stated $400 for labor on the thermostat; I finally settled up the payment which came to $570. When I got the quote for $1100 to replace the water pump, I decided to go elsewhere, afraid that it would skyrocket. Everyone was friendly, but never on the same page. I?d get different dollar amounts each time I called. I wish it was a more positive experience.
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by Al Duck at Citysearch

Posted on Citysearch on 12/18/2010
These are honest folks
I was dismayed to see that a very few commentators do not share my strong, positive feelings towards RWL. Perhaps it was because these folks did not like how much was wrong with their auto?or perhaps RWL has greater proficiency with some German models and less with others, but I can best sum up my relationship with RWL with the statement that ?these folks at RWL (Bob, Brendan, and Nancy) have INTEGRITY?. I own a much beloved 1989 BMW 635csi (with 240,000 miles on it), and have a hard time finding people competent enough to work on it. I will take her nowhere else. Bob has always been honest with me, and I know has spent many hours trying to find obscure issues with my car that he has not charged me for. In fact, I would wager that Bob has often felt embarrassed by some of the bills he has presented me with (hey, and some very expensive things have worn out and needed replaced), and I cannot help but feel that Bob has understated (and by that I mean what actually showed up on the bill!) some of the labour costs associated with repairs. I have never written a comment online for a business before, but I feel so strongly that I feel I must?I only did so because I just recommended them to a neighbor and thought I should spread the good news. In life, a person needs a few people he can trust?a lawyer, financial advisor, and a mechanic. While I am loathed to speak of Bob with the mere title of ?mechanic?, I can say that have found the latter (oh and big bonus to Nancy for driving me a ride to work after I dropped my car off in her delightful vintage 911?I want one!). If you own an older German car you would be a fool to take it elsewhere. \rSincerely,\rAL\rP.S. Yes, as I look over this message can appear a little sycophantic. However, as I am involved in business myself, I tire of telling people that successful businesses are those that operate with integrity and customer focus?this is how you make money. Anyway, I was just happy to see what I preach being pract
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