North Georgia Roof and Restoration

(770) 872-0064 www.northgeorgiaroof.com »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cherokee/Forsyth County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Douglasville
  • Duluth
  • Dunwoody
  • Fayetteville
  • Gwinnett County
  • Kennesaw
  • Lawrenceville
  • Marietta
  • McDonough
  • Newnan
  • Peachtree City
  • Roswell
  • Sandy Springs
  • Smyrna
  • Union City
  • Woodstock
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Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

Reviews

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No Shows, 4/22/2011

I contacted North Georgia Roofing and Construction to do some things around my personal home. Schedule to show up between 9:30 - 10:00 Saturday - no phone call - no show! We talked, I gave them a... second chance for the following Saturday same time - no show - no phone call. They said I was rude to them, you think after being stood up for 2 weekends - tried to make everything my fault, would not accept responsibility. I was the one who sat at home waiting on them - go figure that out! So glad I did not give them 1/2 $$ before they started I'd still be out funds if so! Not a happy person. They are now calling me making threatening phone calls about my "no show" comments. very sad...very sad.

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Disappeared once they got paid....., 3/24/2010

North GA Roof and Restoration replaced my roof last summer and did a great job. However, in the process they damaged 3 window screens. The manager promptly came out and promised to replace them - and... not to worry and pay the final invoice since the 3 screens were not a big deal - I had his word. Right! 9 months later I am still waiting on my screens to be replaced. I called several times and got the run around. 1st time they had to be special ordered. 2nd time they were picked up but blew off the truck on GA 400. 3rd time they never called back. Poor service - there are a lot of roofing companies out there. Find someone who treats their customers right and honor their word!

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Linked Review

gimme

Reviews: 1

Who are they

I would like to know If they say they are local then why do all of the (company) vehicles have out of state license plates. I own a small local roofing company and out of state companys like this one are making it hard for us to survive with the blown up prices and the shotty workmenship. I recomend any one in need of a new roof do some research on the company they are going to use. be sure they are local. how can you warranty a roof from out of state.Those companys wich are reading this and are from out of state ( you know who you are) GO HOME.

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More Reviews

porkchop16

Reviews: 1

No Shows

I contacted North Georgia Roofing and Construction to do some things around my personal home. Schedule to show up between 9:30 - 10:00 Saturday - no phone call - no show! We talked, I gave them a second chance for the following Saturday same time - no show - no phone call. They said I was rude to them, you think after being stood up for 2 weekends - tried to make everything my fault, would not accept responsibility. I was the one who sat at home waiting on them - go figure that out! So glad I did not give them 1/2 $$ before they started I'd still be out funds if so! Not a happy person. They are now calling me making threatening phone calls about my "no show" comments. very sad...very sad.

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alpharettaishome

Reviews: 2

Disappeared once they got paid.....

North GA Roof and Restoration replaced my roof last summer and did a great job. However, in the process they damaged 3 window screens. The manager promptly came out and promised to replace them - and not to worry and pay the final invoice since the 3 screens were not a big deal - I had his word. Right! 9 months later I am still waiting on my screens to be replaced. I called several times and got the run around. 1st time they had to be special ordered. 2nd time they were picked up but blew off the truck on GA 400. 3rd time they never called back. Poor service - there are a lot of roofing companies out there. Find someone who treats their customers right and honor their word!

North Georgia Roof and Restoration replied on 03-24-2010

I apologize this happened. Iím not familiar with this situation but would be more than happy to resolve it for you. If you donít mind giving me a call and letting me know you contact information so I can come out and measure the windows that are missing screens and order then right away. Once again I apologize that no one got these back to you. Michael Nelson 770-940-7036

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Rick_030

Reviews: 1

Exellent Service

Have had a couple of minor problems since roof was replaced. Service has been excellent and response to our requests has been prompt and courteous. Ray went the extra mile by working past sun down the other day. I would highly recommend North Georgia Roofing. . .

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rickz1

Reviews: 1

Great customer service

Great group of people willing to go the extra mile. Ray Beadnell came over to finish up a few things today and went above and beyond to make sure I was happy. I would highly recommend this company to anyone who needs a roof or roof repair.

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TiffSun

Reviews: 3

reliable customer service

We had our roof replaced in 2008 and noticed a water spot on the celing after all the rain we have had. I called and they responsed very quickly. Detemined what was need and then came back to fix it. They are very professional. I was very impressed.

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JerryWlb

Reviews: 1

Excellent Customer Service

We had our roof replaced in 2008 and noticed a water spot on the celing after all the rain we have had. I called and they came out the same day. Detemined what was need and then came back the next day to repair it. They followed up on may call the same day and were very pleasant through the whole process. I was impressed with the customer response.

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petekane

Reviews: 2

Quality and good service

I had them do my house 3 yrs ago & they did an outstanding job. I called them for for leak outside of warranty and they took care of it even thought it was the pipes that just worn out after 23 yrs. I highly recommend them.

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SuwaneeDude

Reviews: 1

Quality Work, Great Service & Follow Up

We have been extremely satisfied with both the sales process as well as the work. Justin was very nice and knowledgeable. The crew came in, paid attention to detail, and did a quality job in one day. Their post job support has been even better as we had a couple of questions after the work and they came out to answer them - Ray has been happy to help and provides sound insight! Have recommended them to our friends and would hire them again.

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jallen56

Reviews: 1

Great Service

My neighbor had there roof replaced by North Georgia Roof and Restoration. I liked the roof and asked for the name of the Sales Representative. They gave me Brian's number and I set up an appointment with him. He was very courteous, and helped me through the entire process.He also followed through with everything he said he would. I am very pleased with my new roof.

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countryckk

Reviews: 1

Very Happy

North Georgia Roof and Restoration was recommended to me through a friend of mine. The Field Representative I worked with was very helpful and there for me through the entire process. I am very happy with my new roof and passed their name on to my friends and family.

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NiceGuyInGA

Reviews: 1

Shoddy Operation!

Sales rep said he worked the numbers so that I wouldn't have to pay a deductible. He came back the following week, at which point, we had a disagreement on what was being done. This idiot threatened to report me for insurance fraud when it was his recommendation to begin with!!! These guys are a bunch of BAFFOONS!!!!

North Georgia Roof and Restoration replied on 10-28-2009

I apologize for the experience you had with one of our sales reps. This practice of "working" the numbers is not condoned by North Georgia Roof & Restoration and will not be tolerated. Once again I apologize and I can assure you we are not all "BAFFOONS" as you say. If you donít mind giving me a call or email me the sales rep name so I can handle the situation accordingly. Thank you for your time. Michael Nelson 770-940-7036, manelson02@gmail.com

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katra07

Reviews: 1

If only we'd known

Buyer beware. Roof is one year old and we have two leaks and substantial water damage. Will not honor warranty. Very unprofessional, very poor work. They "play the game" and take advantage of their customers We even received 2 invoices, same date, same invoice number with substantially different totals?!? We were happy to pay our total due but the final balance kept increasing after the job was completed. Not to mention the leaks only one year later. The new contractor said the work was poor. Please don't make the same mistake we did!!

North Georgia Roof and Restoration replied on 10-13-2009

To all potential customers, the only reason North Georgia Roof and Restoration would not honor our 2 year craftsmanship warranty would be if a customer did not pay their balance in full. It states right on our contracts that there will be no warranty on any work done unless the balance is paid in full. Due to the economy we had a lot of customers last year that financially could not pay their final balance which left us no choice but to void their warranty and try to handle the matters in court. If anyone reading this has any questions at all in regards to this review or our warranty please feel free to give me a call. Michael Nelson, General Manager 770-940-7036

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Jacks_Place

Reviews: 1

Satisfied overall

They replaced our roof during the flurry of roof replacements after last year's hail storm. Their rep was very professional and the process with our ins co went smoothly. We are satisfied with the outcome overall. We're still picking up those little nails and/or plastic washers. We recently discovered a leak. The leak was repaired the same day we called.

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bigmike1999

Reviews: 2

Thanks for the help

A friend of mine had their roof replaced by North Georgia due to a hail storm this year. They gave me the number of the salesman who they dealt with. I called to have my roof inspected and I was impressed with him from the moment he introduced himself to my wife and I. It was a painless process and I'm glad I was put in contact with this company. The work looks great and if we ever have another storm, I will be calling them again. Thanks

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durango12

Reviews: 1

Very Professional!!

I discovered this website after I signed a contract with North Georgia Roofing and I was very nervous about what type of service and quality I was going to receive. I can say that the saleman I dealt with was very professional and followed through on every promise he made. Plus he answered his phone everytime I called with questions. My roof looks good to my "uneducated eye" and I would highly refer them to anyone who is needing a new roof. Thanks again!

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