Munich West Inc

Munich West Inc General Auto Repair & Service
2990 N Decatur Rd 
Decatur, GA 30033
Phone: (404) 418-8801
Email: Email this business
Website: www.munichwest.com...
Munich West Inc Munich West Inc : General Auto Repair & Service, Decatur, GA



Review
Reviews: 2

Posted on 8/13/2008

Customer Service Not Included
I went very far out of my way to take my car to Munich West based on the recommendation of a friend. I received poor/rude treatment. I am so disappointed.

Three strikes and you're out Munich West:

1. They charged me $56 to run a scan on my Volvo for a check engine light. Hmmm... let's see... Crank car, plug in, read output, collect $56. Does that seem fair to you? If so, I have a time share in the Bahamas I would like to talk to you about.

2. When trying to figure out a way to return to Munich West to get my $56 worth by getting them to actually run a THOROUGH scan on my car, they were not willing to work with me AT ALL. They wouldn't allow me to bring the car in and wait, they would only allow me to bring the car in at 8am and rent a car, and they aren't open on weekends... so now I need to take time off from work. Sounds to me like my total is now $56 + $46 (rental) + 2 hours off from work to make sure I don't have to rent the car for an extra day.

3. STRIKE 3. When trying to figure out a way to not have to spend OVER $100 just to find out what is wrong with my car, I called Munich West. Talk about customer service!!! The fellow in charge remembered me and YELLED at me that they only do oil changes and computer read outs past 1pm. Hm. Somebody had a case of the Wednesdays.

Result: I refused to give Munich West my money, and immediately called Braxton Automotive on Howell Mill.
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More Reviews
Reviews: 2

Posted on 7/2/2013

My BMWs never go anywhere else
I've been a customer the entire 37 years Munich West has been in business, because of their extremely knowledgable, high quality and fairly priced work, and especially their honesty. If they suspect a certain problem by phone and it turns out something less serious, they say so and bill accordingly, even though I wouldn't have any practical way to independently know the truth. And on the rare occasion when they've make a mistake, they've voluntarily admitted it! And fixed it. Steve, Mike and Munich West are the best. Period.
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Reviews: 1

Posted on 6/19/2013

Great place for a Mini-Cooper!
I have been taking my Mini to Munich West for almost three years now. Not only are they honest and professional, but they do excellent work. I wouldn't go anywhere else!
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Reviews: 1

Posted on 6/6/2013

Conscientious and frugal
Always extremely conscientious and frugal, knowledgeable and pleasant. I trust this place completely; they'll never steer you wrong.
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Posted on 6/6/2013

Take your German car here!
I've been taking my Audi to Munich West for almost 6 years - they do a great job at a fraction of the cost of what the dealership charges. They work on VWs too and I will be taking our new Touareg when the time comes. Steve looks like a lost member of ZZ Top but he knows his German cars and is great about explaining what needs to be done. A truly pain-free auto repair and maintainance experience!
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Posted on 5/20/2013

Best, wouldn't go anywhere else.
Been going here for several years, they're honest people with good pricing, I would def recommend family and friends!
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