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Hercules Van Lines

(510) 887-2249 eastbay.citysearch.com... »

21078 Cabot BlvdHayward, CA 94545   map »

Business overview

Reviews

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Nothing but theives!, 9/16/2008

This group likes to make over the phone quotes for moving and then add to the cost when you are loading onto their trucks. We were promised a certain type of truck and ability of movers and that did... not occur. Promised a Moving truck and sent a freight truck. Thus losing over 20% of load capacity! So we got charged with a second truck. Additionally, watch your inventory carefully. Reminded them on a couple of items that they needed to be tagged and when asked at the end of loading we were promised that the items were tagged. Upon delivery (which was on two seperate days due to splitting our load) these items never appeared. When called, all they said is that since it isn't on the inventory, we are out of luck! Company and employees are just theives. Employees basically extort a big tip from you on both ends!!!! Promising to help and take care of things, then calling their office to increase the charges! DON'T USE, DON'T USE, DON'T USE! I hope they go out of business!!!

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Linked Review

dmmoore

Reviews: 4

Nothing but theives!

This group likes to make over the phone quotes for moving and then add to the cost when you are loading onto their trucks. We were promised a certain type of truck and ability of movers and that did not occur. Promised a Moving truck and sent a freight truck. Thus losing over 20% of load capacity! So we got charged with a second truck. Additionally, watch your inventory carefully. Reminded them on a couple of items that they needed to be tagged and when asked at the end of loading we were promised that the items were tagged. Upon delivery (which was on two seperate days due to splitting our load) these items never appeared. When called, all they said is that since it isn't on the inventory, we are out of luck! Company and employees are just theives. Employees basically extort a big tip from you on both ends!!!! Promising to help and take care of things, then calling their office to increase the charges! DON'T USE, DON'T USE, DON'T USE! I hope they go out of business!!!

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