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Thrift Supply

(724) 337-9946

1000 5th AveNew Kensington, PA 15068 map it »

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Managers, 10/28/2008

On 10/24/2008 I visited Thrift Supply New Kensington Pa 15068 and made a purchase and went to car and noticed that I did not get sale price. I then returned to store and approached Karen who told me... she was a store manager. I told her I had a ad from another ace store with the product on sale and she preceded to tell me that all the stores do not run the same ad and that it was not on sale at her store. I told her that in that case I would go back to the car and return merchandise which was quite heavy, she said nothing. When I returned with merchandise at the register the girl said that she could price match, and I said great and she called for a manager which turned out to be Karen. My compllaint is that I have experienced this type of treatment from this manager too many times! This last incident could have simply have been handeled by saying to me that she could price match and never mind going back to car to carry heavy load which I may add she watched me get a step stool and load the product myself as she stood behind paint counter and did not help as usual. I will really be suprised if this issue is addresed

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Managers

On 10/24/2008 I visited Thrift Supply New Kensington Pa 15068 and made a purchase and went to car and noticed that I did not get sale price. I then returned to store and approached Karen who told me she was a store manager. I told her I had a ad from another ace store with the product on sale and she preceded to tell me that all the stores do not run the same ad and that it was not on sale at her store. I told her that in that case I would go back to the car and return merchandise which was quite heavy, she said nothing. When I returned with merchandise at the register the girl said that she could price match, and I said great and she called for a manager which turned out to be Karen. My compllaint is that I have experienced this type of treatment from this manager too many times! This last incident could have simply have been handeled by saying to me that she could price match and never mind going back to car to carry heavy load which I may add she watched me get a step stool and load the product myself as she stood behind paint counter and did not help as usual. I will really be suprised if this issue is addresed

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