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NTB National Tire & Battery

6555 Peachtree Industrial Boulevard 
Doraville, GA 30360
Phone: (770) 455-1080
Website: www.ntb.com
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NTB National Tire & Battery NTB National Tire & Battery : Tires & Wheel Alignment, Doraville, GA



Review
Reviews: 2

Posted on 12/19/2008

Stereotypically shady auto shop
I had several bad experiences with this shop. First I went in to get tires. They tried to overcharge for alignment (price was on the sign outside) and added shop fees and new tire fees of about $20 to the bill. I then went by a month later with a flat. $25 bill and more shop fees (alot of shops will plug tires for free regardless of whether you bought them there).

The manager said the shop fees are done by corporate and he has no control over them. I've seen other shops use shop fees to cover incidental materials used in the shop. However, NTB adds these fees to every bill to jack up the cost.

Shops like this are the reason for the bad reputation of the industry!
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More Reviews
Reviews: 6

Posted on 9/9/2009

Rip off
Charged my wife Over $125 for a "fuel system flush. (It took 10 minutes - probably poured some junk into the gas tank.)
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Reviews: 5

Posted on 12/10/2008

Be Careful
These folks sold me tires that had been lying around the shop for two years. No wonder that they dry rotted in no time. The only response I got out of anybody there was, "Oh, well, there's nothing we can do because you didn't have them rotated and balanced here so the warranty is void."
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Reviews: 6

Posted on 7/7/2008

Did the Job
I had tires installed and they did the job without a fuss and the price was OK. But, I wouldn't say this NTB was particularly customer obsessed. I walked in the door and there were two people already waiting to pick up their cars, but no one was behind the counter. We waited about 10 minutes before anyone came out to help us. The waiting room was a mess; empty cups and cans littering the chairs, smears on the windows, trash and a dead cockroach and a cigarette butt on floor. The techs were slouching around and looked as if they would rather be somewhere else. Overall, my experience was simply average--I've been to better and a few worse service centers.
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Reviews: 2

Posted on 3/11/2006

Great car service
I had my master cylinder replaced here in under 2 hours. The employees were all very professional, tidy, informative and helpful. The waiting room is neat and comfortable with a TV, coffee, clean restrooms and provides a view into the work shop so you can watch your vehicle. This is the most customer centered auto service shop I have ever been too, they even replaced four of my tail light bulbs for free after noticing that one was burned out!
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Kudzu Category Sponsors

Coupons
Goodyear Bob McDonald Inc
Most vehicles. Excludes some 4-wheel drive vehicles. No other discounts apply. Must present coupon to get this price.
Good at participating locations.
Coupons may not be combined with any other offer.
Not valid with any other offer.
Coupon void if altered.

ex 05/02/2014  |  Valpak coupon »
Tires Plus
Most vehicles. Please visit website or see store for complete details. Redeem coupon at participating Tires Plus location.
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