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Salle Opticians Inc

(404) 816-6266

3500 Peachtree Road NEAtlanta, GA 30326 map »

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Reviews

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Love this place, 10/17/2013

The only store in Atlanta that offers this much selection. Great products that you don't find anywhere else. I thought the pricing was very fair since I paid more for my last pair of lenses at... Lenscrafters! Friendly and knowledgeable staff. Will definitely be back.

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Blind Side, 1/17/2011

On November 16, 2010, purchased beautiful Chanel framesó$365.00; Lens $609.00; Exam $65.00. As of January 17, I am out of eyewear and $1,039.00. To sum up my experience at Salle Opticians -... everything was fine as long as I was going along with rude and arrogant service - but enough is enough - after Wendy had scheduled an appointment with me to resolve issues with my glasses she cancelled in the 11th hour-I had to work around her schedule. I communicated in a civilized manner a request to bring my eyewear up to standards-now! To say customer noservice is horrible is putting it mildly, and for that reason I demanded my money back Ė I absolutely will not deal with people who treat me like Iím a dirty rat. When it became clear that I was dealing with businesses people incapable of using good logic, lacked professionalism and problem solving skills, arrogant, disrespectful and childish itís time to take my business elsewhere!

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Linked Review

Marshall

Reviews: 7

Excellent Frames and Service

Salle carry's the highest quality frames, at a good price. The selection is great. The staff is friendly, helpful, and **cool** It is a very nice place to shop.

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nicorr34

Reviews: 2

Love this place

The only store in Atlanta that offers this much selection. Great products that you don't find anywhere else. I thought the pricing was very fair since I paid more for my last pair of lenses at Lenscrafters! Friendly and knowledgeable staff. Will definitely be back.

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Disappointedtotheinth

Reviews: 1

Blind Side

On November 16, 2010, purchased beautiful Chanel framesó$365.00; Lens $609.00; Exam $65.00. As of January 17, I am out of eyewear and $1,039.00. To sum up my experience at Salle Opticians - everything was fine as long as I was going along with rude and arrogant service - but enough is enough - after Wendy had scheduled an appointment with me to resolve issues with my glasses she cancelled in the 11th hour-I had to work around her schedule. I communicated in a civilized manner a request to bring my eyewear up to standards-now! To say customer noservice is horrible is putting it mildly, and for that reason I demanded my money back Ė I absolutely will not deal with people who treat me like Iím a dirty rat. When it became clear that I was dealing with businesses people incapable of using good logic, lacked professionalism and problem solving skills, arrogant, disrespectful and childish itís time to take my business elsewhere!

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HereFishyFishy

Reviews: 1

Totally Satisified

Salle Opticians at Phipps Plaza is where I purchased my last pair of glasses. My glasses are a -9.75 and a -10.25. What that means is my glasses are always super thick and coke bottle looking. The folks a Salle guided me through the selection process and we ended up with a frame I would have never choosen. I left sceptical having just paid the most I had ever paid for glasses for a frame I wasnt sure about.6 days later(5 earlier than they promised) I got a call that my glasses were ready. They were so thin I thought they were giving me someone elses glasses, but they were mine. I did spend a little more, but by following their recomendations I ended up with the best pair I have ever had.I get complements on them almost every day, and I work and live I the "trendy Buckhead area" so that means something to me. Why lenscrafters and Pearl could never do that I dont know, but I do know I where I will buy my glasses from now on. Salle Opticians at Phipps plaza.

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bdomercq

Reviews: 3

The rudest store in Atlanta

This store in Phipps and their employees are unfortunately the worst service you can find in Atlanta. Called themselves an upscale place while dancing and singing when they are talking to you. Overall sales experience terrible. We bought high-end frames (over $400) from them but they were not able to deliver high-end lens. Ended up with thick cheap plastic lens that nearly killed the overall design of the frames. Next time I will stick to more friendlier place in the Buckhead area such as Pearle Vision or Lenscrafters!! Avoid at any cost.

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