• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

FedEx Kinko's

(404) 321-3990

2088 N Decatur RoadDecatur, GA 30033   map »

Business overview

Pre-Press

  • Color Proofing
  • Complete Pre-Press Service
  • Desktop Publishing
  • Files Accepted Electronically
  • MacIntosh Files Accepted
  • Scanning

Copy Types

  • 2-Sided
  • Color
  • General Copying
  • High Speed
  • Large Format

Finishing

  • Case Binding
  • Coating & Varnishing
  • Collating
  • Complete Finishing Service
  • Custom Binding
  • Die Cutting
  • Fax
  • Folding
  • General Binding
  • Hole Punching
  • Laminating
  • Mailing
  • Mounting
  • Packaging
  • Software Duplication
  • Trimming

Document Types

  • Announcements
  • Annual Reports
  • Art Reproductions
  • Books & Manuals
  • Brochures
  • Business Cards
  • Calendars
  • Certificates
  • Envelopes
  • Flyers
  • Forms
  • Greeting Cards
  • Index Tabs
  • Invitations
  • Invoices
  • Labels
  • Legal Documents
  • Letterhead
  • Mailers
  • Manuscripts
  • Memo Pads
  • Menus
  • Newsletters
  • Postcards
  • Presentations & Reports
  • Public Relations Kits
  • Signs & Banners
  • Stationery
  • Transparencies

Printing Types

  • Digital Copying & Printing
  • Full Color Printing Plus
  • General Printing
  • Labels
  • Letterpress
  • On-Demand
  • Oversize
  • Photocopying
  • Short-Run Printing
  • Spot Color

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • 9:00am
  • 5:00pm
  • SUN
  • 9:00am
  • 5:00pm

Reviews

View More »

Ridiculaously Bad, 2/15/2011

I can't really blame the employees here - it's got to be the management. Taking in 6 boxes to ship they have 2 coworkers stationed at the door for some reason, like Walmart I guess, but when I asked... for their help carrying in my packages they couldn't do that. Then waited at the counter for the 1 person working there to clear the 6 people in front of me. All the time, the 2 at the door are just standing there. There's more, but suffice it to say once you get past this Kinko's mentality - it's worth it. I mean what's the alternative - the Post Office?

VIEW MORE »VIEW LESS »

I hate you, FedEx Kinkos's., 1/08/2011

I walked in to FedEx Kinko's with a 30 page document to fax. I will never get that hour of my life back. First, there was a paper jam. Enter unenthusiastic employee. Said employee takes the... document back to use one of their other fax machines. Somehow, it took him 1 hour. Then, it cost me $45. I could have hired someone to take the document across the country on a camel more efficiently. The only positive thing I can say is that the fax was actually sent to the correct number. I hate you FedEx, I hate you.

VIEW MORE »VIEW LESS »

Linked Review

zach99998

Reviews: 6

Blah

Dealing with Kinko's is never really a fun experience. I have mixed feeling about this one. It all depends on the staff that you get. I needed to print a large banner. The first lady I got couldn't have cared less about me and was not helpful at all (which is bad considering I had no idea what I was doing). I asked for someone else and he was able to help me--and was much more friendly about it. But, the store is 24 hours, so when you need to print a banner at 3:30am, I suppose that is a convenience.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

ParcelPoster

Reviews: 1

Ridiculaously Bad

I can't really blame the employees here - it's got to be the management. Taking in 6 boxes to ship they have 2 coworkers stationed at the door for some reason, like Walmart I guess, but when I asked for their help carrying in my packages they couldn't do that. Then waited at the counter for the 1 person working there to clear the 6 people in front of me. All the time, the 2 at the door are just standing there. There's more, but suffice it to say once you get past this Kinko's mentality - it's worth it. I mean what's the alternative - the Post Office?

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

misslucy

Reviews: 1

I hate you, FedEx Kinkos's.

I walked in to FedEx Kinko's with a 30 page document to fax. I will never get that hour of my life back. First, there was a paper jam. Enter unenthusiastic employee. Said employee takes the document back to use one of their other fax machines. Somehow, it took him 1 hour. Then, it cost me $45. I could have hired someone to take the document across the country on a camel more efficiently. The only positive thing I can say is that the fax was actually sent to the correct number. I hate you FedEx, I hate you.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Compassionate

Reviews: 4

Saved the Day With Fast, Easy Service

On a Wednesday, I brought in 2 pdf files on a flashdrive, one in color, one grayscale. Needed 105 copies of a 6 page B&W booklet with color cover by Friday. Dave greeted me at the door, asked me what I needed, escorted me to the print center, & went to work immediately on my project. All it required was finding out what paper stock I wanted, & which files on the flash drive to print. I had a proof in my hands immediately that looked great. He guaranteed delivery by the next evening. But three hours later, I had the completed project in hand, great quality, just what I asked for, at a competitive price. Courteous, competent, respectful customer service, no hassles, no drama, no complications, no excuses. FedEx Kinko's was able to very easily print for me what Printmaster of Decatur said was impossible to do -- an extremely simple job that should have been very easy for Printmaster, but their customer service, attitude, and competency were shockingly low compared with FedEx Kinko's. After the extremely indefensible, unprofessional non-service and time-wasting runaround I received at Printmaster of Decatur, FedEx Kinko's was a comparative breath of sanity and fresh air. Don't waste your time at Printmaster getting accused of providing inadequate files when they simply don't know how to use software & a printer. Take those exact same files to Kinko's and they will get the job done well, fast, courteously, and professionally, by people who know how to do their job.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

HomeInDecatur

Reviews: 63

The bad reviews are accurate...

Read many of the reviews below and one thing stands out about this copy/print shop: the staff are terrible. It's as simple as that - I rarely encounter an intelligent, helpful person at this place. I've been to this FEDEX Office / Kinkos more times than I care to and the problems are recurring: (1) surly and uncaring staff; (2) no paper and/or print/copy jams; (3) no one around to help out; and (4) high prices. I used to avoid owning printers, but this place has made me reconsider - I'm going to buy a personal printer/scanner soon.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

slasswe

Reviews: 11

Never Again

I have never been treated so poorly or received such horrible service. The staff was incredibly rude and inattentive, and when my business partner returned the next day and the job was incorrect (despite having made an extra trip back there the day before to approve the proof), the manager yelled at her and insulted her. To top it off, Office Depot did the job correctly the same day for a third less cost.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

thisgood4u

Reviews: 27

Best Kinkos

This kinkos is the best one in the city. The people are really nice and they are much quicker than the other stores. The color copier by the window is always broken though.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Chunt1

Reviews: 14

Easy fast and on time

I recently needed to ship my bike to Texas for a ride in Mexico. Fedex ground was cheapest and most fastest. The people couldn't have been more helpful, nice or courteous. They even helped me hoist the 65 lb box up on the counter. Easy to access from the parking lot too.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

greencrayon88

Reviews: 1

Not at all satisfied

I recently had Kinkos print a large order of brochures for me. They assured me multiple times that my order would be printed by the deadline I gave them which did not happen. I went to Kinkos multiple times to view a proof and every time the staff had no idea who I was or where my order was. It took 5 trips to kinkos and around 20 phone calls to finally get my order printed, even then we were miss quoted on the price and ended up paying $200 more than we were first told and the brochures were not folded correctly. The staff was unwilling to help and seem generally confused and extremely unorganized. I will not go back to this Kinkos again.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Cinder

Reviews: 4

Friendly, Personal Attention and Great Detail

Often I go to Kinkos for a specific need and they have always provided options, suggestions and quick service. They are great to work with because you know that you will receive excellent service.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

wkmesser

Reviews: 1

Well maintained Kinko's

This Kinko's has a well qualified staff that will provide quick and friendly service. We used their service for our party promotion material and every printing was accurate and on time.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

marvlous

Reviews: 91

this used to be such a good Kinko's

I don't know what has happened to the service at this location of Kinko's. the last three teims I have been threr I have encountered long lines,. surley staff....and poor parking. this used to be such a good location with friendly staffers and lots of good products. I hope they can made it good again as I miss the way it used to be.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

LaurenM

Reviews: 4

Convenient

Helpful staff, lots of computers, open at odd hours, ample parking.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

kalsolomon

Reviews: 3

KS

I did not receive great service here. The staff was rude and very much unattentive.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

atlantaphile

Reviews: 147

convenient

Easy to use for copies, faxing and other services helpful to the home office.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO