Best of Phoenix
I had a service plan with the big AC company in Phoenix for many years. At first I was very happy with them but as time went on I noticed the people they sent seemed less and less qualified and they never left without trying to upgrade my service to include plumbing and drain cleaning. I decided not to renew my plan and after careful research decided I would give Magic Touch a go and see if they were the same as the others or if what other people were saying about them was really true. I could not be happier that I let the other company go. From the first inspection I could tell these guys were actual ac mechanics and not sales people. I finally decided today to buy a service plan with them...
Collins Comfort / Costco Purchase and Installation: What a professional and pleasant purchase and Installation experience. Randy Wilcox delivered all the attention needed to quote multiple configurations and helped me appreciate the Costco purchasing process On the deliver and installation side, Justin G, Daniel A and Angel provided the most professional installation I have experienced in 30+ years. These guys are pure artists installing the two systems and we very courteous and professional. If you want the best new system experience, definitely go the Collins Comfort / Costco way !!!
Henry's A Good Guy
I've worked with Henry on multiple occasions over the last several years. He came recommended from a friend and he's helped out my parents as well. He's a good guy; will squeeze you in if your A/C quits working on you suddenly and works for a fix without pushing you to replace the whole unit. He doesn't charge you $85 just to see what the problem is either (like some OTHER companies)...
Our A/C went out Thursday evening so I called Hays Cooling and Heating because having used them in the past. The tech who came was Frank who went to work immediately and located the problem as the capacitor. He had one, changed it out and then told me how to do maintenance myself. Within an hour all was done and I was able to use a credit card right there with the square app feature. Frank is a very good tech and Hays should keep him around.
I've been using Serveair for years and I couldn't be happier. Prices are reasonable and service is excellent. They don't push things you don't need, don't overcharge, and fix my ancient A/C unit right the first time. I can't recommend them highly enough! You won't be sorry you called Servair.