Joe Broytman at Lexus Santa Monica service center was excellent in informing me of the issues with my car and even offered to price match my tires with the local competitors. I very much appreciated his knowledge and honesty. In addition, the other team members I interacted with in the service center were extremely helpful and courteous. Thank you for having a wonderful team. Kelli
Best Subaru dealership and car buying experience! Everyone is so welcoming and friendly. Tony Cervantes was vey welcoming and helpful when I brought our Forester in for a oil change and they even give you a complimentary car wash! Dog park is awesome for you pup to run around well waiting for your oil change.
it was a great experience. I was a walk in customer with no appointment and I was in and out in about an hour. The customer service was rendered very good. The refreshments were very good as well. Job well done. Thank you for your time and fast response.
Great Service - Service Review
I went again to "Toyota of Hollywood" a few days ago, and was helped by Michael Dizacomo. He was very personable, and I was very pleased with the excellent customer service that I received! My car was completed in just two hours; that made me happy. My car has been running great all week - I'll be back there the next time my car needs to be serviced.
Positive experience at this delearship
Went in for a recall for my GTI and Rodrigo Aqueveque was the person that helped me with getting it done. The recall was for some update of a software module so I stayed there the 2 hours waiting in the lounge with free coffee and hot beverages and complimentary WiFi. Then Rodrigo came to update me and told me that the module needed to be changed because it was defective but luckily they still had a spare part. That would have taken additional hours and Rodrigo offered me a daily car, which I declined because I had my computer and could use it while waiting. I also decided to try a new car while I was waiting. Overall good positive experience because there were nice and professional people...