I am very satisfied.
Genie Garage Door Repair at Sacramento installed a new garage door at my home. I knew what I wanted but they had a nice selection with a lot of different colors and styles. I wanted a door with windows and they were able to accommodate me with that. The installer knew what he was doing and clearly communicated. He got it done quickly and correctly. The customer service is great. Everything comes out exactly how I wanted it to. I am very satisfied.
On 6/5/2014 I had technician Garrett come out to my residence. He was very polite and friendly when I answered the door and when he examined the problem with my garage door, he knew exactly what the problem was and kept me informed throughout the repair explaining to me what he was doing and how these different parts work. He was very kind to my kids who are 5 and 9 years old who were very intrigued by what was going on. The repair was done fast and the workmanship looked very professional. I will definitely be calling these guys again if I ever have any more garage door needs! 5 stars in my book!
Wed Morning Emergency!!
I had a Wednesday morning emergency!!! Garage door would not open, and car was stuck!! Called Perfect Solutions Garage Door, and got same day service! The tech Sean showed up in 40 mins. of calling!! He was very polite, and made sure to explain in detail, all that was needed to get the door fixed! Would have to say for a same day service, and in such a short time frame, I would most defiantly recommend this company!!! My garage door is very quiet, and smooth!! Thanks Sean for all your help!
Unfortunately, I couldn't access our garage because our garage door was off of the track. I didn't have to wait long for them to come at all. They arrived exactly when they said they would and they even called beforehand to inform me they were on their way. I was very pleased with their work. They did a wonderful job. The technician is also a very cool guy and we're definitely staying in touch.
programed our garage remotes too!
We were very pleased with this garage door company. They switched out our old wood garage door and replaced it with a nicer, newer, grey 5 panel 16ft garage door. It looks so nice and really makes the house look a lot nicer. FOLSOM GARAGE DOORS even did us a very nice favor and programed our remotes for us. They were very generous and helpful with everything! They did a great job and we will definitely be using them again in the future.