I have shopped at OPT many times and found the staff helpful, polite and knowledgeable. I have worked with both the sales staff and via their website and found their quick replies and advise extremely helpful. When entering their store, you are bombarded with the vast variety of telescopes and mounts, camera equipment and accessories for eyepieces. It is a fairly large store and upon entering I was greeted very politely and asked if I needed any help. I inquired about the Nexstar 8 I had been looking at as a first serious purchase with the possibility of getting a beginning imager. The sales person let me know exactly what I needed regarding adapters, cables to computer hook ups and...
Excellent customer service
I wanted to thank Samy's Camera and especially Rod in mail order for his excellent customer service. My husband and I are leaving for a trip to Hawaii and wanted an underwater camera, the Panasonic Lumix TS3. After trying the usual places, I contacted you - not only did you have the camera in stock but Rod was able to expedite the order and it arrived the last Friday as promised. When I need or want something new, I will now look to you guys first. Thanks again!
Super awesome service
Jerry was awesome! I came in lost and and confused, but left informed and very happy! Jerry helped me find the perfect camera along with a tripod that was compatible with my camera. Super awesome service :)
The guy who helped me out knew a lot about cameras and he was very funny! He took his time to help me and made the visit worthwhile. I'll definitely be back because they're a great business!
Really great advice and the staff seems to be very knowledgeable about all their products!