No need to look further..
Yesterday was my first scheduled service with my 2016 Tiguan. Setting up the appointment was a breeze with their on line scheduling service. After that it only got better. My service manager was Ryan Maldonado, who was a total professional and not only completely adept at his job, but also friendly and a pleasure to deal with. I'll never think twice about returning to Volkswagon Santa Monica.
Car Buying Experience
This location was by far the most inviting and informative of all the dealerships I Visited during the time I was shopping for my WRX. Jimmy helped to get a deal that worked for both of us and seemed to really enjoy the process. It made buying a car actually a little fun! I would absolutely refer anyone in the market for a Subaru to go to Pacific Subaru and visit Jimmy. Thank you! Ryan
Great Service - Highly Recommended
I have been to this dealership several times dealing with Kerrisha Hardy, as my service representative. Kerri and the dealership are excellent! Kerri works hard and effectively in scheduling my appointments and keeping me apprised as to the progress of work on my vehicle. She is always courteous and eager to be helpful. I have the sense that the service team cares about me and returning my car to a solid running condition. Many thanks to the portion South Bay service team. - Joe
Victor Oajaca - Great service!
Victor Oajaca is my number one "go to guy" at Toyota. He always takes care of my car's needs as he knows how important my car is to me. Victor is always professional, accessible, accommodating, patient, and ensures my car is maintained to the highest level of care. I greatly appreciate Victor's concern and care.
Great customer service
Had a great experience with Lexus Santa Monica. Richard Doherty exceeded all expectations to help find the problem with my car and make sure the problem was fixed under the right terms. He communicated with me to keep me updated and now my car is running great! Thanks!