A True Gift
I am a Lyft driver, so naturally I do a lot of driving around town and when I do need something to be looked after,there is only one place and one gentleman that I want my car to be looked after and that is Volkswagen of Santa Monica and THE BEST service consultant,Mr. Thom Painter. Whatever VW teaches about customer service,Mr. Painter takes it up a notch and delivers the very best, your concerns are his concerns, he takes pride in knowing that time and money are being invested and does an incredible job at taking care of things,while others will smile and say something like a totally toss off like,"no worries", Mr. Painter smiles and says,"You're welcome" or "it's my pleasure", he takes...
I was treated with well and she explained what would be taken care of. .
Lexus Santa Monica
Angel Vasquez is fantastic. Every time I arrive for service, he comes outside and greets me immediately. Even if I have no appointment, which has happened 2 times in the last couple of months. He is extremely thorough and always helpful. He always follows through and makes the experience so easy. Lexus Santa Monica service overall is always excellent. Every employee I have worked with, and over the last year that's probably 10 or so different people, are efficient and friendly. In the 15-20 years that I have frequented this dealership, I have never had a bad experience.
Chuck Griffis--Toyota of Hollywood, Erick Garcia
I went to Toyota of Hollywood on Monday 3-20-17. Erick Garcia was ready to help as always. The muffler problem could not be taken care of at the dealership, but he was kind, friendly, knowledgeable and ready with a referral to muffler shops where I went and got my repair. Erick Garcia is a top sales representative for service and is the best in his field. Great service, even when there is no service!! Chuck Griffis
Quick, efficient, and very helpful .