Exceptional Customer Service
I received exceptional care from Charles "Erik" Dorsey. Erik right away had a very pleasant service tech do a drive along with me to go over some of my questions. He also not only went over everything in detail and explained all the features but he also set me up with a courtesy vehicle for the day. And he put a huge smile on my face after reading the notes on my car's invoice. Erik wrote "**** WOW MOMENT **** TO CUSTOMER, CUSTOMER STATES VEHICLE HAD CHIP ON RIGHT REAR TAIL LIGHT ASSEMBLY, REPLACED TAIL LIGHT ASSEMBLY AND WOWED CUSTOMER WITH ITEMS FOR VEHICLE FROM PARTS DEPARTMENT." Totally made my day as I was having a terribly bad pain day and was in extreme agony. I had never had a more...
Worked out great! Jason Rocks . .
Best auto repair around
If I could give 10 stars I would. I dropped my Jeep off for repair and was going to take Uber to get to work. The owner, Michele, offered to drive me! That is definite bonus stars. Glen is very pleasant and knowledgeable, I knew I brought my Jeep to the right person. I will recommend them to everyone I know. The prices were fair and no upselling. Just honest work and this is my auto mechanic from now on. Thank you Glen and Michele (and Jake woof!) for the great karma!
Outstanding Auto Service
The staff at Escondido Auto are very professionals. I love that they take the time to discuss the problems and help provide you options that suit your needs.
Great Performance !!
Great performance, cool people and very very helpful!