more options in channels
We never had trouble. We even got the DVR since we were new customers. We liked them so much we signed up for the high speed internet with Dish as well, which has also been fantastic. Dish also had so many more options in chanels than other providers and offered better rates for packages.
We decided to go to Dish. They were wonderful. The install was fanstastic, everything was installed correctly. Even the install guy was nice and friendly (even though he had to go in some odd places in the house).
the good news
In fairness, Dish does has a good DVR system and a very good iPhone application that allows you to record individual shows or series remotely. This last remote feature is one of the best things Dish does to make off-site show recording easy. That is the good news.
great deal to choose from
The reason like Dish is that, when you talk with them they try and solve your problem or assist youvin a courteous manner. There are a great deal of channels to choose from as well as three to four packages depending on your viewing habits.
If you are sick with your satellite provider, why dont you check out for Dish Network? You will find more and better services the way I did.