Victor Oajaca - superb customer service
Victor is my go to guy at Toyota of Hollywood. He has taken care of the service for my car for many years, which attests to how much I trust Victor. He is professional, honest and accessible, and I have complete confidence in Victor and the service team at Toyota. I can't imagine bringing my car to any other mechanic/garage for service and maintenance other than Toyota.
New Subaru converts!
After almost 20 years of driving the same car, I finally decided to get a new one. The Subaru Outback was already something I had my eye on, but Tom Dessaint made the process seamless. He listened to what I was looking for and immediately found the one I wanted. He dispelled my notion of a pushy car sales person and took the time to explain features of the car, add-ons, Starlink, etc without trying to pressure me into purchasing something I didn't want. Thanks, Subaru Pacific!
Santa Monica Lexus Service Rules!
Joe Broytman greatest me with a smile at 730 in the morning! So helpful and professional and efficient!!! He handled everything and was so great with all of my questions. I am Super grateful for him and the service dept at Lexus Santa Monica. Everyone is so helpful and polite and kind and in a great mood!! They seem so happy:)
Great customer service!
My husband and I have gone to pretty much all the Toyotas we could find in our area and the Toyota from Santa Monica was by far the one where we had the best customer service. If you go there, ask for Kamiran Beck: he is a very professional, patient and efficient seller there. He will go the extra mile to make it a very good experience for you. Kamiran really is the type of seller who will do whatever he can to meet your expectations and your budget! You can be sure he will do his best to get you the best deal. The man from finance department was also really helpful and nice! I strongly recommend that location!
The service was amazing. I Dropped the vehicle off in the morning and the service was completed before noon. GREAT JOB.