Efficient and Professional
I've been going to Toyota Santa Monica for about 6 years now. My Toyota Service experience never disappoints. Sam Mull was quick and professional. He could tell I had to get in and out fast. I appreciate their understanding of hectic lives.
First Class Service
Suzanne Campbell, my service representative, has been extremely attentive, responding to all of my questions and making sure my Porsche servicing would be completed by the end of the day. She has always made sure a complimentary car was available for me while my car was being serviced. She knows what needs to be done and makes sure it is done, always with a cheerful disposition and a smile. Kudos, also, for the parts department and the cashier, both of whom are conscientious and helpful. Bev
Seth Chadwick was very patient, thorough, and helpful when I was purchasing my first car. He was super nice and friendly and helped me feel at ease. Happy to have him work with me on this big decision!
Peyman Kahen was awesome. I went to the VW service center with a faulty start/stop switch and questions regarding apple airplay/voice activation on my radio. He was prompt in his response and he understood the problem with my car right away. He put me to ease and when I left the service centre, I was confident that I had left my buddy in good hands. He called me 30 minutes before the repairs were done, and explained in detail how the repairs were handled. He also sent me a very detailed report by email. Thirty minutes later, he called again confirming my car was ready for pick-up. Peyman was very cordial and I was very happy with is assistance. I wholeheartedly give him 5 stars :-)
The Best Service!
Treated with prompt attention and courtesy. .