Excellent Reputation with customers
California's only 2 time winner of VW's Customer First Award from VW as measured by the customers. Check Santa Barbara Volkswagen's reputation on Yelp or any other service on the net.
i found this shop a while back and have sent many friends there for inquiries on diesels, lifts, and even pre-runners. they are reasonable, passionate and knowledgeable. i needed help with a rear end lift that no one else seemed to know anything about. thanks
the personal touch
I have been going to the napa store in oxnard long before it was called napa and have never had to wait more than a few minutes for counter sevice even on the week ends.the prices are a little higher than the ones who sell mini bikes and such. that means a lot to those of us who have to go get the parts we need. theres no problem calling ahead and have the parts at the counter when you walk in. service and quality parts when it counts is worth the few extra bucks
Trustworthy Auto Service
After many years of poor service by auto dealerships, we found Rock Long to be a refreshing alternative - great service, fair prices, and I felt that as a woman, I would be treated well & could trust their guidance in making auto repairs.
I recently spent a week at the Carpinteria State Beach Campground with my family. We had car trouble and were forced to find a mechanic. Because Risdon's was right near the entrance to the park, we tried them. As it turned out, they were very reasonably priced and did not try to take advantage of us just because they had us over a barrel, so to speak. They provided me with expert service at a very reasonable price. They informed me of what the problems were and how best to address them, considering that I was 200 miles from home. They even suggested that they do temporary repairs in order to get me back to my regular mechanic. It is obvious that they subscribe to the "we don't want...