Both Sarah and Henry were great. Henry checked me in immediately when I arrived, and Sarah took care of my service needs. They were very friendly and helpful from the time I arrived until the work was completed.
I recently purchased a certified pre-owned CLS550 from Peter Tecson. The overall experience was amazing. Peter goes above and beyond the definition of customer service. He was patient, extremely knowledgeable, and not at all pushy.
Chuck Griffis--Toyota of Hollywood, Erick Garcia
I went to Toyota of Hollywood on Monday 3-20-17. Erick Garcia was ready to help as always. The muffler problem could not be taken care of at the dealership, but he was kind, friendly, knowledgeable and ready with a referral to muffler shops where I went and got my repair. Erick Garcia is a top sales representative for service and is the best in his field. Great service, even when there is no service!! Chuck Griffis
Lexus Santa Monica
Angel Vasquez is fantastic. Every time I arrive for service, he comes outside and greets me immediately. Even if I have no appointment, which has happened 2 times in the last couple of months. He is extremely thorough and always helpful. He always follows through and makes the experience so easy. Lexus Santa Monica service overall is always excellent. Every employee I have worked with, and over the last year that's probably 10 or so different people, are efficient and friendly. In the 15-20 years that I have frequented this dealership, I have never had a bad experience.
Quick, efficient, and very helpful .