Alex Morales was a pleasure to work with. He was nice and no nonsense. There was no haggling. He gave me what I thought was a fair price right away instead of the going back and forth which I can't stand. Buying a car has to be one of my least favorite things to do. I sent him some information electronically and the next day I drove over to lexus to pick up the car and sign papers. Everything was ready. I was there for about an hour. It was so easy.
It went smoothly .
I'm a returning customer and I always have my car serviced by Yesvin Castaneda. Great service every time and highly recommended!!!!!
Had my cayman serviced here for the first time and was impressed by service and facility. Sue Campbell was the service manager I worked with and she was fantastic. I would recommend this place for your service needs.
A True Gift
I am a Lyft driver, so naturally I do a lot of driving around town and when I do need something to be looked after,there is only one place and one gentleman that I want my car to be looked after and that is Volkswagen of Santa Monica and THE BEST service consultant,Mr. Thom Painter. Whatever VW teaches about customer service,Mr. Painter takes it up a notch and delivers the very best, your concerns are his concerns, he takes pride in knowing that time and money are being invested and does an incredible job at taking care of things,while others will smile and say something like a totally toss off like,"no worries", Mr. Painter smiles and says,"You're welcome" or "it's my pleasure", he takes...