Wonderful, best experience with purchasing a car. .
Fast service, no pressure
We were looking for a new truck and were helped by a young guy named Mark. Showed us everything we wanted and was very helpful. No pressure at all when we told him we were going to check out Dodge too. We came back after he had gotten off work and he had already set us up with Bill Curtin who was also very helpful. Bill had other responsibilities at that time and introduced us to Ed Rodrigues who took care of us the rest of the time and completed the sale. Ed was a fantastic guy, answered all our questions and helped us through the entire procedure with patience and again, no pressure. This was the shortest time I have ever had to spend finalizing a car sale and Ed even found another rebate...
Went in to see Craig Brickman on possibly trading in my other subaru to get something a little more comfortable and convenient. From the moment I spoke to him on the phone before arriving at the dealership to after picking up the car was in constant contact to make sure everything went well and that I was happy with the car. Rafael was great in dealing with the financing so that I got a fair price for my trade in and the car. Overall I loved the experience and didn't feel like the typical car shopping experience, highly recommend them.
Edgardo 'Shorty' Pena of the service dept@'al packer Lincoln east in West Palm beach is a gentleman & consummate professional. Aside from his sincere concern about the customer's issues, he is so knowledgeable! He immediately 'gets it' & knows the correct solution options , which he takes the time to explain so the customer can make an informed decision. I am completely appreciative & satisfied w/the quality experience under Mr. Pena's guidance at the Al PAcker Lincoln East Service Dept. Thank you!
Fantastic Sales Experience!
We recently purchased a 2017 Ford Explorer Platinum from Al Packer in Royal Palm Beach and it couldn't have been easier. Sales rep Ivan Jazmin listened to our needs and explained all the different options to help us make our decision. On our test drive he explained all the new features and benefits of the vehicle. We were also considering a BMW but were so impressed by the service and attention we received, not to mention the amazing SUV that we bought right there and then! The sales process was quick and easy and everyone was so friendly and efficient. A big thank you to Ivan Jazmin & Angela Regan for all their help!