Great service, timely, polite and informative
B.A.S.S. were on time, performed the inspection on my broken fridge, and went on to give me more info to help me know I was getting good service (or to identify bad service). He was polite and well-spoken, and didn't 'talk down' to me about the repairs needed. He made suggestions as well about what I should look for in future work (sadly, I will have to rely on my home warranty people for the remainder of work, rather than these guys). I would definitely refer them to anyone needing appliance repair, and will call them if I have need again.
Quick and Quality
My washing machine is old, but this is the first time I have ever needed service on it. I wasn't sure it could be fixed. Thankfully, it is purring like a kitten. I will definitely call them again!