I am very particular and detail oriented and they always answer all my questions and don't talk down to me like. They help me understand my options and let me make the choice that best suits me.
I heard of this place by referral from some other body shop that doesn't do upholstery, and I was not disappointed! The two gentlemen (father and son) who run the shop were very cooperative, even after the convertible roof I'd bought arrived with broken glass and we had to wait for a replacement to be shipped. The new installation looks FANTASTIC, and I think they may have done some extra work to reinforce and protect parts of the new roof so they don't rip in the same place as the old one did. They had a bunch of older cars in the shop, including a 1950s second-gen Ford F-100 and an old MG. There were also some newer convertibles, including a Honda S2000 (which is what I was having...
Really like these guys, miss my E55
When you purchase a second-hand Mercedes, you know it's probably going to cost a lot to maintain. When you purchase an out of warranty E55 AMG, you have to make room in your budget for repairs and maintenance. Forget taking it to a Mercedes dealer. You will pay out the nose for even the simplest repair. And if the repair is major... This is where Lauck comes in. They know Mercedes vehicles and they are excellent at what they do. I had several repairs performed on my E55 while I owned it and I always trusted that Lauck diagnosed the problem correctly and charged me fairly for the repair (which included an Airmatic strut replacement and scheduled maintenance). You can't say that...
I have had good service here on several occasions. Certainly prefer them over a dealer and I feel like they are honest. Prices are reasonable and they do not try to sell me things I don't need. Give them a try.
Good repair on a flat
I caught a nail in a tread. Discount Tire repaired it well and quickly (45 minutes without an appointment) then did not charge me anything (even after I recommended they should). They indicate that it is their way of building customer loyalty.