The way a bank should be.
I love this bank. The people there are amazing. They always treat me with great personal care and go the extra mile to work with me to correct any banking errors, even when it's my fault. They are awesome, and it's obvious that their hands are not tied by constricting corporate policies. It is truly people working with people at Ironstone bank. Awesome job everyone. Thank you.
Good and Fast Service
I had my debit card stolen and unauthorized charges made. I came into this branch and they issued me a temp debit card on the spot until my permanent one comes in the mail. No waiting in line. The employee was nice and answered all of my questions. First time in a BOA branch.
Had a problem, but good customer service
They have some issues with computers being frequently down but they make up for it in customer service.
I have to say I am a huge fan of community banks but this is one of the best out there. Their rates could be a little better but you will not beat them on cusotmer service. Ginny (customer service rep) is awesome! Call her on the phone and it might save you a trip to the bank.
Thanks for the personal service.
I needed to get a small loan for a home improvement project. The woman who helped me was professional and the rates were favorable. This location is close to my house and by some of my regular mommy stops. Good job, even though WAMU is getting a bad rap these days.