Excellent experience! Took in the lid to our grille for help getting the handle securely attached... Not only did the employee meet me at the door and ask how he could help, but he fixed the handle for me free of charge! It only required a few new nuts/bolts. He asked if I needed anything else, and he was able to help me find supplies to resolve a ceiling fan issue at home. Friendly, knowledgeable, helpful, and fast! I believe the employee's name was Jason.
new locks and good service
I recently had to buy a new set of locks for a house i own. After buying the handles we decided to go with dual-keyed deadbolts. The Buford home depot keyed all our handles alike free of charge but when i went to another H.D. they wanted to charge me $5 per 'barrel' or $10 per lock! since i was spending $90 on the locks i spoke with the manager about the charge and told them i'd have to 'think about it'. I returned to the Buford store and they assured me it was their policy to 'key for free' when i bought locks. I shop there often and have found the are well staffed and helpful. good deal for a DIY guy who sometimes needs some guidance :D