Professional and nice!
This is a great family business, owned operated by hardworking people. They were knowledgeable and helpful every step of the process. They were also punctual and courteous. I highly recommend American Energy. Thanks Kathleen and Michael!
Always get it right.
Ken and Mason got us up and running in no time. On time and just in time. I will always use Empire.
Excellent, prompt , affordable service
We have used Ken's services for 11 years. He has always been prompt and careful in his work. He diagnoses and fixes the problem correctly..every time. He has a reassuring low, key demeanor that makes him a pleasure to work with. Just excellent all around.
Wonderful and won't try to upsell you
These guys are fantastic. I've consulted with Tim, the chief estimator, on 3 different HVAC needs for our home. In two of those, Tim recommended a much cheaper solution that didn't even involve his company. One saved me $700 and the other saved me $300+. They also have installed a ductless mini split for our studio apartment, and it works wonderfully! These units are great. These guys are top notch, and for HVAC stuff, I highly recommend Ace and A of Decatur, GA.
Quick response and fair prices
I called them on a Sunday afternoon on a holiday weekend, and they came out and put a bandaid on the problem to get me through until a real repair could be done a couple of days later. I had a problem a few weeks later and they came back and tweaked the repair. They were on time for all appointments, stayed in contact when running late, made sure everything was in good working order, all at a fair price. I couldn't be happier and will use them again!