Repsonse to Complaints
I am the Pres of American Pools and I wanted to address the 3 poor reviews. First, we have an excellent service history and have many, many happy references to prove it. I have never heard of the chemical issues damaging tile or burning swimmers or filters blowing up due to ash. I'm sure I would have known about these serious issues. The last complaint I am aware of and it has no basis...we still run the pool. See all her complaints before deciding on the validity of this particular one. I'm always available at 770-638-1665 to discuss our service.
Excellent Company and superior customer service
HotSpring Spas of Atlanta is a great family-owned company that really takes care of their customers. They sell an excellent quality hot tub that is superior to other brands. I have used ours practically every other day for several years after orthopedic surgery. It greatly reduces my daily aches and pains. I highly recommend this company and their product.
Excellent company. General Manager Sean Still very knowledgeable and has hands on involvement. Excellent workmanship and followup service if required
Were very happy
We are very happy with our pool. Keith (the sales guy) did a great job on explaining the process and Steven (superintendent) kept the progress moving along. We spoke with several companies who preached against using the BIG company (said you were just another pool) but we felt the most comfortable with these guys. Everything happened exactly in order and on time as they said it would.
Great repair service on my spa
Tom at Southern Spa took the time to find the correct jets for our hot tub. More recently, he fixed a leaking hose and gave some good advice. He was prompt and very knowledgable about the equipment.