Great Quality and Service
I have been relying on Martin Docks for over 4 years and have never been disappointed. From expanding my dock from a single to a double slip and installing boat lifts their quality and service is outstanding. And they stand behind everything they do. A great company to work with.
Customer Focused Service
I just wanted to pass along a recent (excellent) experience I had with Sean with the Gainesville Marina Service Group. I have a Mercruiser I/O and ran into a problem with the engine (gas in the exhaust). I went thru all the basic checks but could not find the cause so I called around to find a service group with computer diagnostics for the Merc. I called several before Gainesville Marina and they quickly gave me the Bring it in and well look at it reply. Thats okay to a point, but they did not ask about the details of the problem or what I had already checked. When I called Sean he took the time to ask several background questions and review some of the possible causes. It was...
Thumbs up to the sales guy, he went out of his way to help me select a kayak for a birthday gift for my boyfriend. He gave me all the info to select the right color and style. As I learned certain colors are not as safe on the water due to visibility, etc... I was presented with some interesting info today, it was not just about making a sale, it was based on great customer service and a great attitude. I think I made a good purchase decision today... big thanks to all the West Marine staff that made my purchase decision an easy one!
Professional and Reliable
Greg gave me a TOP NOTCH pull of my sailboat to Lake Lanier. She didn't move an INCH the whole way and he rolled up exactly when he said he would. You couldn't ask for better service or a more reasonable price!
I have dealt with Paul for over 15 years. A wonderful work ethic, he goes out of his way to provide great service