Dependable, Great Customer Service, & Reasonable
In this day when it is common to outsource customer service to call centers in India and the Phillipines, it is great to have locally-based customer service that is extremely courteous and quick to resolve any issues. We have been a WM residential customer for over fifteen years and have had excellent on-schedule service every week. In addition, when a new competitor sent flyers around the neighborhood promising lower rates, I called WM customer service and they immediately reduced my rates to match the competitor. I later learned that the competitor disappointed my neighbors who signed up, by not picking up their waste on the scheduled day. It's truly a pleasure to deal with a company...
On time, on budget - no problems
We had a completely different experience than the other review. This contractor was great and we've recommended him to our friends and neighbors. He insulated our attic and cleaned out our crawl space at the cost and in the time frame he had quoted. We'll definitely use him next time we need any work done.