Highly recommend to anyone that needs assistance with drainage issues.They did an excellent job of explaining my problem and also gave great tips on prevention! Dealing with septic issues can be stressful but the team that came out really helped alleviate my concerns with their knowledge and professionalism!
Before replacing our 30yo system, we did extensive research. But who the heck understands what all the tech terms mean? Not us. We contacted the company that we've had a service contract with for 10 years and their representative spent barely 10 minutes and explained virtually nothing. He didn't seem like he cared too much that we were concerned about spending several thousand dollars with his outfit. Then we made an appointment with Joe, who came and explained EVERYTHING. All the terms, all the options, compared new tech with older, suggested different models and gave us reasons why they would be good or better than another. He explained financing options. He didn't pressure us. He was...
Thanks for excellent service to resolve the problem! Alex explained the problem and the solution.
Our septic field failed and Southside Septic put in a new one at a reasonable price. They did as little damage as possible to our yard and cleaned up afterwards. I would recommend them.
Honest, Reliable, and Proficient
Freddie at R.W. Hill Septic Tank Service pumped my tank this morning and I was very impressed with his level of professionalism and knowledge. I watched him work, and he explained everything he was doing, and also showed me where water was trickling into the tank, indicating a plumbing leak that was causing the tank to fill quickly. I had it pumped just 5 months ago by another company (who apparently did not pump the sludge at the bottom out), and Freddie explained to me how and what I needed to check/repair in terms of my plumbing issues so the tank wouldn't require pumping out again so soon. If he were not an honest man, he could have just avoided telling me about the leak so he could...