To the rescue
I'm thankful for Air Design, especially Hernando, who came out on schedule and diagnosed then repaired my a/c yesterday. The service was ordered through 2-10 HBW and it all went extremely well.
Super service from Shumate
The service was timely and great. Shaun, our service tech, was fabulous. He identified the bad compressor, saw a history of problems with this unit (which was installed in 2011) and talked to his manager. We had a completely new unit installed the next day at no charge. We are totally satisfied with Shumate and hope we never lose Shaun as our tech.
Decatur air conditioning Honest Reliable and Fair
I was recently taken advantage of by an unnamed air conditioning service that's well-known in the Atlanta area and now I know they're well known for cheating customers I have used Decatur air conditioning and heating previously but couldn't find their number I have it now in several locations and wouldn't call anyone else they are the best I'm so happy with their service i'll be glad to tell anyone who will listen Thank you Decatur Aircondioning they are totally five stars
Always get it right.
Ken and Mason got us up and running in no time. On time and just in time. I will always use Empire.
Friendly, honest, knowledgable, responsive
This is my second time using Ferguson, both times to address a/c malfunctions. In both cases, there were opportunities to upsell me on, but in both cases, the tech found minor, relatively inexpensive problems. Though I have an older system (16 years), the tech today didn't try to sell me a new system and, instead, advised that I hang on to my current system as long as it's working. There wasn't even a hard sell on a maintenance plan, the tech allowing that once a year is probably sufficient given the condition of my system. My HVAC needs have been modest, so while I've used Ferguson on the only other occasion when I've had a problem, I can't be counted as a regular. Nonetheless, Susan...