Knowledgable, fast, efficient & friendly
Our 'fridge died Friday night. After looking at Kudzu reviews, I called Wiley Saturday morning. He stopped by the house exactly when he said he would. He diagnosed the problem in two minutes and, with no parts needed, didn't charge a thing for his knowledge. By Monday morning, there were still issues with the 'fridge. I called Wiley again. He further diagnosed the problem over the phone and gave me a couple of solutions to try. This completely repaired the problem and the 'fridge is humming along perfectly. NO CHARGE! Just his knowledgable input and we were good to go. Amazing! What service! I couldn't be happier! Will definitely look to Wiley again if any issues come up with my appliances.
Travis, the owner, handled the service call for our Kitchenaid Microwave/Convection oven. The oven was under an extended warranty. He called a week or so before the appointment to find out the problem, which was a noisy turntable motor. He ordered the part in advance based on our "joint diagnosis." It was in fact the motor, he replaced it quite quickly, and it solved the problem. He arrived at the early end of the time period he gave me that morning. He was very professional. Not sure about the negative reviews, but mine was very good and will use him again.
Honest and friendly
Vladimir was friendly and knowledgeable. Our refrigerator stopped cooling. The fan and sensor needed to be replaced. He quickly diagnosed the problem & repaired our refrigerator. Highly recommend them!
I had Jason come out to my home to service my first generation Maytag Neptune washer. He came when he promised, and he did a great job! I was able to get it repaired for half the cost of a new one, he showed me the damaged part, and it's back up and running! Thank you for being efficient, fast, on time, and under budget! Very satisfied customer!! I highly recommend this company.
I have AHS and I always request Kenneth Buggay when I have air/heating issues. This last time they were on hold with AHS, which I understand. So, I had to use another company. The company came out and replaced the bad part. Then told me I needed 2lbs of coolant R22 which is getting phased out. They were going to charge me $140 a lb. This didn't sound right, so I declined to have them fill. I then called Kenneth and talked with Ed. He was very informative and said they are charging $80. He also helped explain some other things. I really appreciate that he took the time, even though the ticket was not with them. I am going to call AHS and have my ticket transferred to them when their hold...