They remember my name
Very cooperative when I have a problem, lines are short, and they know me by name.
Great except they changed cards
I love this bank but I may have to switch. They changed debit cards from Visa to Master Card. Everyone knows that Visa is accepted at more locations. I traveled to Costa Rica recently and only found one location (a bank) that took Master Card. Glad I had some cash and prepaid for most of my trip.
Excellent Service for Many Years
I am VERY pickey about customer service. This group has done an excellent job!
since the local BOA was removed from the kroger, i now had to go to a stand-alone branch. with a toddler in tow, i was dreading it, but the service is fast and friendly.
After a horrible experience @ another banch I spoke with Sharon Wilder, FC Manager @ the cobb pkwy location. She was very friendly and willing to treat me as an individual who has real feelings and not as just another account # asking a question. I decided to keep 1 account open and see how it goes.