Great Customer Service
I have used Protection Concepts for about 6 years now and have never been let down by their customer service. They are great with installation, repairs and maintenance, updating billing and contact information, you name it, and the experience is pleasant. They also work quickly and do not make you wait weeks for action to take place. I am very pleased and plan to continue using their service.
After speaking with three companies, I picked Northstar to update the 17-year-old security system in a house I bought. They did a great job. Very knowledgeable staff, fair pricing, and way less pushy (about contracts, for instance) than other companies. I highly recommend them.