Update to Branch Manager is rude
I received a call from Quantum Bank Suwanee apologizing for my unhappy experience today. I appreciate their efforts to address customers' concerns with such speed. I am a firm believer of writing good reviews and bad reviews. Therefore, this can be filed as a GOOD REVIEW.
Avalon Mortgage and Thane Brooks were incredibly thorough and professional with getting my loan closed in less than 10 days. It was a very speedy process, which I enjoyed. I would come back to Avalon in the future. I give Thane Brooks and his staff a rating of 5 stars. They are the Best and this has been the best mortgage experience we have ever had.
Agree with other review
I agree with the other reviewer that their CD rates are higher than anywhere else I could find - granted which is still not much with CD rates so low as they are these days - but every bit helps. Customer service has been fine for the most part.
Customer service counts!
So glad I left Chase!! Thanks Betty!! I cant believe a bank can have so many fees and customers keep coming..
Went out of the way to help
I had a problem with an account and they went above and beyond my expectations. They do their best to get you served quickly. I will continue to be a loyal customer