We are very please with our new roof. The Owner, Mr. Lathan was available to answer any questions that surfaced. I would recommend this company to anyone getting the job completed in a timely-fashion and the clean up staff was awesome. Thank you Premier Team Restore.
The rep with whom we
The rep with whom we dealt was John, and he was fantastic. Very knowledgable and professional. Would have preferred he be a little more engaged immediately after with respect to the minor damage to our deck. We felt that once he had a check in hand, he wasn't quite as attentive. But it was overall a very good experience, and our roof looks fantastic.
Fast, Friendly & Fair
We had an 18+ year old roof that had accumulated storm damage over the past year, so we started roof shopping. We received 5 quotes and Bell ended up in the middle. Bell applied the least pressure of all the companies. They let us know if we had any questions, they were more than happy to answer them, but we didn't receive weekly phone calls asking when we would send in a signed contract (like some of the other companies we received quotes from). Bell rearranged their schedule to fit the schedule of our insurance adjuster, and have worked well with our insurance company. All of that plus their decades of roofing experience made picking which company to sign with easy. As for the actually...
Great Customer Service
Ron Norman with #TotalPro #Roofing came by my house to fix a half finished roofing project that our previous roofers (Trademark Contractors) bailed out on. Ron was very nice and went out of his way to help me and to take care of the situation! Great Customer Service! Would 100% use them again and would recommend them to others!
Made our lives easy
We had some roof damage and we received excellent referrals to contact Brent. Brent came out very quickly and identified areas of storm damage. Brent met with the adjuster and was able to work with the estimate/settlement from our insurance company without any issues. Brent was always accessible and responsive. Our roof was installed very quickly and it looks great! His crew did a great job and we are thankful! Can't say enough positive things about this experience - we highly recommend Brent and Excel.