Excellent experience! Took in the lid to our grille for help getting the handle securely attached... Not only did the employee meet me at the door and ask how he could help, but he fixed the handle for me free of charge! It only required a few new nuts/bolts. He asked if I needed anything else, and he was able to help me find supplies to resolve a ceiling fan issue at home. Friendly, knowledgeable, helpful, and fast! I believe the employee's name was Jason.
Highly Professional and Personable
I brought in a small, retail pressure washer to solicit a quote on pressure hose repairs. They looked over my machine, helped me to disconnect the existing hose (I would NOT have figured it out on my own), and quoted me their best price to replace it with industrial grade hoses. Realizing that industrial grade pressure washing is both overkill and expensive relative to the cost of a new entry-level machine like mine, they proceeded to tell me that I'd be better off going to Walmart for my repairs and they even showed me the exact item I needed on the Walmart Web site. They spent a good 15-25 minutes with me, just to send me to Walmart to resolve my particular problem. It is so...
did a great job
they came out and fixed the gutter and repaired the rotted wood behind it due to using a company that had no regard for doing it right the first time. quote was right on, people were very good at their job and I will be using them again for many other things I need done in this old house, highly reccomend them as they actually give a detailed job description and seemed to know exactly what they are talking about. the other quotes I got for the same job, well they said I guess we need to maybe do this, but we need to ask someone else first, not toolbox, they just stated all the work it needed and did it.
Love this place!
Walking into Ace reminds me of going to the hardware store with my dad years ago. They have everything - and if they don't, they'll be honest and helpful and tell you where you can probably find what you're looking for. Went to get a key made and left with a cartfull of stuff!
Excellent Service and great knowledge!
Very helpful and knowledgable of the products they sale. They helped me select a pressure washer and I am very impressed with the machine and help I received.