We originally ordered carpet cleaning only. Antoine arrived on time. Prior to beginning the work, we discussed adding the enzyme pet odor treatment and scotch-guard, and the additional cost was reasonable. He was professional in all aspects of appearance and work ethic. All services were completed in less than an hour. The carpets are fresh, clean & fluffy and no cat smells . Yay! There were no perfumes or fragrances added, which would have been a problem. My husband & I are sensitive to strong smells, no matter how pleasant. Having the carpet cleaned is never fun, but Carpet Transformers made it painless. Thanks Antoine!